This time very disappointed
22/07/2017 Ariel L,
I'm traveling with my friend in 3-9 Jul, it's my third times been here. Why I'll come back again? First this hotel location is very good, there have airport bus direct to hotel, second all of the hote... more
I'm traveling with my friend in 3-9 Jul, it's my third times been here. Why I'll come back again? First this hotel location is very good, there have airport bus direct to hotel, second all of the hotel staff is really good, there always smiles and there will try to help you although there English not very well.
But this time make me wry disappointed as the room clean is still not change well, I remember last time I have talk about this problem, there will not change you bed sheets every days, last time I had ask about why, there tell me that is subject to situation, and I'm just think if before the guest room is not very dirty, so the bed sheets will not gonna change?
This time there have change but that is around 2-3days will change for you,also every time I'm come this hotel there must be less something else! Like the towels for wash face or maybe water?
I'm not sure next time I come back again is there will less what? Maybe there is no body clean the rooms? Maybe before the guest room some of the towels is not dirty than will not change?
So I'm think I'll not come back again... less
ArirangHill, 고객 담당 매니저 at Best Western Arirang Hill Dongdaemun, responded to this review
Dear guest, Thank you for choosing to staying in our hotel and taking the time to provide us with your valuable feedback. I regret to learn about the inconveniences that you encountered while staying in our hotel. With the various feedback you provided, we will try to make improvement based on what you had pointed out to us. Thank you.