24/08/2015 JoBenn47, Rhondda, United Kingdom
My husband and I stayed here for 6 nights as part of a coach tour. Our double room was very clean, nicely furnished and overlooked the bandstand area. The decor was very tasteful, contemporary style a... more
My husband and I stayed here for 6 nights as part of a coach tour. Our double room was very clean, nicely furnished and overlooked the bandstand area. The decor was very tasteful, contemporary style and was of a good standard throughout. We had a good sized walk-in shower, which was easy to use and complimentary toiletries were also provided. The only doKoopwnfall to the room was that the spotlight that lit up the hotel name sign shone directly into the room most of the night and although the curtains were thick, the spotlight still managed to bathe the room in light until the early hours. I feel that the room would have benefited from shutters or blinds, which were available on other rooms, to alleviate this problem. The meals at the hotel were good, with a choice of starter, main and dessert; however, the service at evening meal was rather ad-hoc, with no particular system in place and the fact you had to select your meal choices there and then added to the time factor. It would be better if the evening meal menu was left at breakfast time for coach tour parties to choose their meals in advance, which would certainly cut down on service times. Entertainment at the hotel was not to everyone's taste but we didn't mind, as there were other places to go out in the evening, especially as the lounge area could not comfortably accommodate our full coach party. It is more suited to those just turning up for a meal or a couple of drinks, rather than a cosy area to get together. Often, the lounge was full of customers having meals, so we had nowhere to sit, other than in the foyer, at least until they cleared the tables in the dining room for the entertainment. The location of the hotel is excellent for exploring the delightful town of Dunoon, where the people are friendly and welcoming. My husband and I had a wonderful time and would not hesitate to revisit sometime in the near future. less
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review
Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavour to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.
In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at email@example.com
Looking forward to welcoming you back soon.