Best Western Arena Hotell

Clean room, butikken quite small. It was impossible to shower without getting water all over the bathroom. Okay breakfast. Nice and quiet area. Not too far to walk to the city center for dinner. Nice staff. less

I have stayed at this hotel twice when my son has competed in swim meets in nearby Uddevalla. Vanersborg is a really nice little town right on the very large lake Vanern. The hotel is basic. Nothing fancy. OK breakfast. OK rooms. Nice staff. Don't expect anything special here but the price is really good when you book a while in advance. So, I recommend this hotel for all you budget travelers out there. less

Nice hotel and Surround, but some rooms have no daylight and windows.Breakfast good, friendly reception. good restaurants near by. Average and good for night stay. Nice and cosy lobby. Not the best of "Best Western" !! less

Basic hotel which was clean with friendly staff, rooms large and surroundings quiet. Convenient to walk into Vanesborg, only 5-10 minutes on foot. Breakfast was pleasant with a good choice of bread, cereals, yoghurt etc. less

We searched the Internet for hotels in Vänersborg, and found the cheapest hotel to be Best Western Arena Hotell. Also, we had been recommended this hotel from friends. When we arrived, we had not ordered a room online, but asked in the reseption. There we was told that a room was close to 1000 Swedish kroner. I told the rude female bejind the desk that the rooms could be bought for kr. 691 online, and was told that this was a lie! I then told her that I did not lie, and she then said she couldn't answer for what "someone" wrote on the web. They had never, ever sold a room for that price. I then said I could book the room online, and then through the Best Western system - since it was Best Western itself that did have the best price (also it was 6 or 7 other companies like hotels.com who offered prices below 700 Swedish kroner). I was then told that I could do so, but would not get a rom to that price no matter what - simply because they sold the rooms for close to 1000 kroner! One thing is certain. People like this something in the reception does not make people want to come back. We simply left the place, and bought a room a few hundred meters away by a competing hotel, where we also will buy a room the next time we go there! less