Best Western Arcata Inn

We enjoyed everything about this hotel. The staff was friendly, the room spacious and the pool and hot tub perfect. All outside amenities ie: restaurants and gas stations near by as well as easy acess to hwy 101. less

Steps to 2nd floor room, no elevator. Run of the mill Best Western with nice restaurants nearby. Breakfast was better than most B/W. A less pricey alternative to most near Columbia River. We recommend it. less

We specifically choose this property and accepted the higher room rate because of the TA ratings. Unfortunately, we arrived later and were assigned a room that had issues. Specifically, the toilet in the bathroom was not property set, and we had to be very careful sitting on the toilet, because you felt like the toilet was going to detach. While the hotel had a laundry room (single washer and dryer), the hotel did not have any quarters on site. Fortunately, there is a car wash next to the hotel where change was available. To the hotel's credit, the front desk staff immediately apologized for the above issue and adjusted our bill by approximately 35%, which is a fair resolution. I would give this hotel another chance, because the overall experience was good, except for the above issues. The hotel has an impressive hot breakfast buffet, including an automated pancake maker. less

Your staff was very nice good customer service both at checkin and out. We came in late and was given last room available. When we got to room lights were on pillows were thrown on bed NOT in place wrinkles and slight messy bed towels were used garbage in can shower had been used condiments also used look as if someone already had rented room. Because of young man having problems with another guest and knowing we got last room we just bared with room conditions and reported everything at check out The morning rep said she could add 30,000 points so we could have another room on the house for our troubles which we would gladly except but as of today i have not seen that applied through my email. Hopefully i just overlooked it and it was. Thank you and sincerely Jodi Stotts 530 warren Crk Rd Arcata ca 95521 707-223-2633 less

I was so happy to find this Best Western as it’s centrally located to everything I wanted to do. The staff were amazing, especially Madeline. Rooms are clean, designed with traditional furniture and very comfortable bed, happy blue accent wall to the spa. second story room was very quiet. Breakfast room and reception are beautifully designed. Good healthy breakfast to be enjoyed till 10 am. less