We stayed here with our two small dogs for 4 nights recently. On the plus side, we did not hear noises from rooms next to us or above us, even though many dogs were on grounds. The staff were upbeat , courteous, and helpful. The breakfast consisted of potatoes, eggs, and sausage wrapped in tortillas, oranges and apples, juice, coffee, yogurt, and cold sweet rolls. Only a few people were allowed at a time to pick up food. Two buildings away is a Mc Donalds and we ate breakfast twice there (actually, I used my car to go through their drive up). A large grocery store is additionally within a 3 minute walk. Also on the plus side, we found the bed to be comfortable, and the location of the hotel is convenient for getting on the freeway (I did not notice the traffic noise inside the room). As for the dog area, which was highly touted on the ad page for the hotel, I put it on the minus side of my ledger. If they grew grass and kept the area groomed, it would be a plus. But the ground is full of weeds, dirt, and various forms of gravel. I felt the need to clean my dogs' feet whenever they were walking there, and eventually I stopped using the area and walked the two down the street to an open field. Other reviewers have mentioned there are homeless looking people in the area. I saw them as well, but none seemed dangerous. Big on my negative list is that the room was small and plain for the price we paid. If we had not been traveling with our dogs we would have selected another hotel, possibly the Hampton Inn across the street just because we felt so cramped. less
General Manager, General Manager at Best Western Arcata Inn, responded to this review
We appreciate your thorough review of the property. While it's great to hear you made use of our pet-friendly facilities, we are sorry to hear that it was not up to your standards. We will review this feedback, with our landscaping team to figure out what the best course of action is. Regarding your room size, please note that we do offer a variety of room layouts and we would be happy to find you a better fit.
Thank you for giving us a chance to host you. Should you be in the area again we would be grateful for another opportunity to impress you.