Contact High Motel - no shower or lights
This is strictly an "in a pinch," motel, though next time I think I'll sleep in my car. The night we stayed there, we noticed a homeless camp across the parking lot. We had loud noisey kids bumping mu... more
This is strictly an "in a pinch," motel, though next time I think I'll sleep in my car. The night we stayed there, we noticed a homeless camp across the parking lot. We had loud noisey kids bumping music until 2 a.m. I get you can't always control surroundings, so let's talk about what this place CAN control but failed.
There was no running shower water, no lights working in the shower where the toilet is at. All but one lamp in the room was not working. The room, which was cleaned by housekeeping, smelled like a hotbox. I get if people wanna smoke outside but please, if they do it in the room, clean it out!
Total bummer place because I love Arcata. Thankfully a local coffee shop I visited in the AM redeemed my experience.
This Best Western needs a remodel. Period.
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General Manager, General Manager at Best Western Arcata Inn, responded to this review
Dear Natasha,
We are committed to providing the best experience possible. Unfortunately, it appears we may have fallen short. This is not reflective of the quality stay we wish to deliver, and you can bet that we will discuss your comments to ensure that our accommodations are in top-notch condition. Please know that our friendly front desk team is always available to try and rectify any concerns you may have during your time with us. Thank you for reaching out to us, and we wish you all the best.