Best Western Apollo Bay Motel and Apartments

2 Moore Street, Apollo Bay, 3233, Australia
based on 319 reviews Trip Advisor Logo
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Best Western Apollo Bay Motel and Apartments

The Best Western Apollo Bay Motel and Apartments is 50 meters from the Great Ocean Road and Apollo Bay beach foreshore. Take a walk along the beach or in Beech Forest at the Otway Fly Tree Top Walk, a game of golf overlooking the bay, a helicopter ri show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
2 Moore Street, Apollo Bay, 3233, Australia

Reviews of Best Western Apollo Bay Motel and Apartments

Traveller Overview:
4.0 Rating: 319 reviews
Excellent 37%
Very Good 37%
Average 16%
Poor 5%
Terrible 4%
Rating

jarrydwilson1, wrote review 06/03/2021

The BEST western

Very well maintained hotel. Clean rooms and very friendly staff. Very spacious rooms and comfortable beds Couldn’t Imagine having any issues with staff Very flexible with bookings and definitely mad... more

Rating

hkcronje, wrote review 26/01/2021

Great room and location

We had a great stay at the Best Western in Apollo Bay as it was in such a central location that we were able to walk to the beach for a swim as well as cafes for food. The room was clean and had every... more

Owner Response
Robyn Ritchie, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Hello hkcronje, Thank you for staying with us. Our team at Best Western Apollo Bay really appreciates the wonderful feedback and 5/5 score. Our convenient location means you can park your car on arrival, and walk to the beach, cafes and shops without needing to drive anywhere! Of course, if you want to venture further to nearby Marriners Lookout or Maits Rest for a beautiful rainforest walk, that is always an option! We look forward to seeing you next time. Kind regards Robyn (owner / operator)
Rating

Karen B, wrote review 16/01/2021

Top quality in Apollo Bay

My family of 4 stayed in a family room / apartment. It could not have been better - quality bedding and linen, black out and modern curtains, large screen TV, spacious modern bathroom, COVID planning ... more

Owner Response
Robyn Ritchie, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Hello Karen B, Thank you for the great feedback about our renovations, including the new black out curtains, large TV and updated bathrooms. We are following the Best Western WeCareClean protocal which has been enhanced to capture COVID compliance and local Government advice. A few potentially high touch items have been removed from rooms, but are still available by asking one of our staff, or at reception. We hope to see you again soon. Kind regards Robyn (owner / operator)
Rating

122jaredf, wrote review 12/01/2021

Will Not honour cancellations

I booked on 10th Jan for what i thought was that same night, as i was already in Apollo Bay and wanted to stay the night. It turned out that i booked for the complete wrong month so i drove my 4hr tri... more

Owner Response
Robyn Ritchie, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Hello 122jaredf, It is disappointing when bookings are made on on-line travel agent websites, such as Wotif and errors are made. This can usually be avoided by calling direct and speaking with us to book. There are often better rates available and clarification of the terms and conditions of the booking, which are often not readily visible on booking sites, for example, if a booking is actually non-refundable. Kind regards Robyn (owner / operator)
Rating

allyvernon, wrote review 05/01/2021

Amazing venue is a perfect location

The accommodation was very clean. Staff were very friendly and welcoming. Very close to the Main Street and easy to access dining, cafes, shopping, beach. Perfect location for couples or families. Jus... more

Owner Response
Robyn Ritchie, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Hi allyvernon, Sorry for the delay in responding - thank you for the 5/5 feedback. We do have a variety of accommodation styles, from the smaller motel room to the larger self-contained 2 bedroom apartments. Something for every traveller! Glad you enjoyed our convenient location - close to the beach shops and restaurants. Kind regards Robyn (owner / operator)