My Aunt and I stayed at this Best Western for a family visit, and it was very disappointing. First off there is NO ELEVATOR, and we stayed on the 2nd floor. I am not one to complain, but I just have t... more
My Aunt and I stayed at this Best Western for a family visit, and it was very disappointing. First off there is NO ELEVATOR, and we stayed on the 2nd floor. I am not one to complain, but I just have to share this. We stayed 3 nights, and each day we would find different things that were dirty, and soiled. The blanket up in the closet was crusty, and had a huge brown stain on it...did not want to know what that was, yuk! There was 1 kleenex in the box, the Toilet paper roll had less then 1/4 roll in the holder, do you not know motel etiquette? There was a brown stain on the shower curtain, unsure what that was and I don't want to think about what it could of been. The top cover on the bed had several small brown stains on it. There was shipping tape stuck to the ceiling in several spots, and on the light fixture, so unsure what kind of party was held in the room...ugh! There was mold under the rim of the bathroom sink, that was disgusting. The place was outdated and was not clean. I would not recommend this place to anyone, and we paid a good price for it.
We definitely will stay elsewhere next time. less
JAYU BHAVAN, General Manager at Best Western Antelope Inn & Suites, responded to this review
We apologize that You had so many terrible issues with your room, but based on your review, we believe You may have the wrong property. We did a search for You in our system to find the room in question, so that we could remedy the issue, but were unable to find You in our system going as far back as three months. In addition, things like ceiling light fixtures are not in our rooms to begin with. We are truly sorry that your stay was unpleasant, and if You would like to discuss the issues with us further, please contact us.
Best Western Antelope Inn Management and Staff