Have just spent a 7-day stay at this property where all in all, I can say it was a positive experience.
It all started on the wrong foot where upon check in we were allocated a standard twin room with two extra beds fitted in, rather than a larger sized family room comprising appropriate space and sleeping facilities for four. Following some convincing we were however allocated the correct room type, following the first night.
Breakfast is reasonably good, served by a very attentive team of staff. The level of housekeeping is generally good, even if bathrooms particularly the one in which we spent the first night, need attention.
The indoor pool is way too small with spa prices being on the high side, so here we simply did not bother.
The hotel itself is located 15mins walk away from the tram station, however once there, connectivity to all areas is very good.
Ultimately, a word of thanks to the Team who constantly go out of their way to assist the guests, namely Yunus, Arzu, the young lady with the braids at breakfast and several others, for whom we have only words of praise.
From our side, had we to return to Istanbul we will aim to stay in a different area, just for the sake of experiencing different places, however, we do not hesitate to recommend this property to prospective clients. less