Mixed experience, could be much much better with a bit more effort from management and staff.
To be honest, I was really holding my breath that I was going to be disappointed with some reviews but somebody wrote to put my mind at rest.
I will d this for the management if they want to follow my constructive criticism.
Check in was seamless, had a small hitch to open the door but reception sorted it excellently.
The room was spotless, nice decor and impeccable bathroom, laundry and bedsheets. Room has all that one can wish-minibar, tea and coffee- perfect.
There was a smell of tobacco which I was not happy with. This was a minor issue.
The air condition bit noisy but if the fan speed is lowered, a lot of noise is removed, acceptable but could do with a bit colder.
Excellent parking facility under the hotel.
Breakfast, is fine. Save the bacon which was questionable, liked the pancake maker- brilliant device, the staff is attentive and efficient.
Dined at the restaurant, had the risotto with barolo- would give 50/100. My wife had the ravioli which were great- 100/100. For mains, we had the
Pink peppers steak... the meat was not so hot, chewy and definitely did not feel like fillet- 10/100.
Service remarkable. Would not visit again!
At some point, toilet paper was not replenished and tea and coffee supplies were not replenished.
Have no problem staying again, though would prefer to avoid these issues.
Overall acceptable! less