Old hotel, very noisy
13/09/2018 Kelvin C, Liberal, Kansas
Older hotel, must be the reason for low price. Noisy in room, outside entry doors don’t seal good, can see daylight all around doors. If you are on a tight budget then this might be the place for you... more
Older hotel, must be the reason for low price. Noisy in room, outside entry doors don’t seal good, can see daylight all around doors. If you are on a tight budget then this might be the place for you, if you want a nicer quality room look elsewhere. I won’t stay again if I have a choice. Not much more to say. less
Lacey S, General Manager at Best Western Angus Inn, responded to this review
Thank you for taking time to review our property. I am very sorry to hear we did not exceed your expectations. We are currently in the process of checking all the weather stripping on our exterior doors, and I appreciate you bringing this to our attention.
We are an older hotel, but we have the same owner that built us in 1977 and we have undergone several renovations. We actually just finished a full renovation on 38 of our rooms this spring and are slated to do another 40 this winter will all new carpet, drapes, artwork, wall covering, and bedding. We are finishing up a full renovation in our pool area this week, and are presently completing a brand new coffee bar in our lobby.
I thank you for providing your feedback and always use it to make our property better. We hope that you will stay with us again and continue to see our improvements.
Sincerely,
Lacey Schofield, GM