18/04/2018 Gary H, Columbus, Ohio
This hotel is worthy of a motel 6 name not Best Western. The breakfast was a choice of muffin, granola bar, piece of fruit, and bottle of water. You could get a 5.00 off coupon at the restaurant next ... more
This hotel is worthy of a motel 6 name not Best Western. The breakfast was a choice of muffin, granola bar, piece of fruit, and bottle of water. You could get a 5.00 off coupon at the restaurant next door for an uncharged of course. This is a 50.00 a night hotel not 90.00. I will drive two hours out of my way to avoid this place. less
Lacey S, General Manager at Best Western Angus Inn, responded to this review
I am very sorry that you did not enjoy your stay with us. We try very hard to exceed our guest's expectations, and I apologize that we didn't.
The complimentary items that we offer for breakfast daily do include a grab-n-go or fresh baked muffins from Perkins along with fresh brewed coffee. We also offer a $5 off coupon for Perkins to guest's like you who are Best Western Rewards members. We do not up-charge for those. They are included with your stay.
I am sorry you feel we are a $50 hotel. We have a lot of amenities to offer that our guest's seem to enjoy, like our indoor pool & hot tub, free Netflix in all our rooms, fridges & microwaves, blue ray players, free wifi, guest laundry, & fitness center. At our 2nd restaurant, we also have a bar.
I hope that next time you are in our area, you reconsider the 2 hour drive and try us again. I appreciate your feedback and always use the information to make our property better.
Lacey Schofield, GM