Best Western Andover Hotel

Many people have already commented on the need for improvements in this hotel. I can only agree with them. The rooms were fine but getting to them along an unheated glass covered walkway was an unpleasant experience in cold weather. The food was On a level similar to a school canteen. Many of us sent plates back with food still on them. The breakfast was plentiful but served in cramped conditions and the bacon and sausages were cheap tasting. The staff were lovely though. less

Sadly this hotel needs considerable investment to get up to the standard you might expect from a typical budget hotel, such as you might get from the local Premier Inn. However, the hotel does the job for an overnighter if you can't get into the aforementioned hotels. less

We arrived earlier than expected and were surprised to find that lunch is not an option at this hotel. We had to go into town. Room 102 is a large executive room on the ground floor with nice views over the car park. It was clean and comfortable. The hotel is out of town and there are lovely walks in the vicinity. Dinner was served in the bar and was rather disappointing. The breakfast was buffet style and the hot choices cooked to order. less

Stayed here overnight whilst visiting customers in the area, parking was great, plenty of it, however not really impressed with the food, limited menu and felt more like sitting in a cafe than a bar. Pencil needs sharpening ............ Very soon less

This hotel does definitely need some TLC. The decor is in need of a revamp. The walls (and ceilings) are paper thin, and consequently there is little privacy if you make or receive phone calls. You can usually hear the television of any neighbouring room, and you can definitely hear anything said by anyone who is having a shower in another room. The restaurant menu is pretty unimaginative but adequate, and there is a strange corridor from reception to the rooms, which is unlit at night. On the other hand, I cannot fault the staff, who are polite and hard-working. The rooms are clean, and the aircon works satisfactorily. less