Best Western Andover Hotel

I have now been in the bar for over an hour waiting for a burger and chips. it has arrived it has been eaten, it has been enjoyed. the burger a little over cooked, the bun burnt, the salad and chips (fries) good, onion rinks cremated. but, I did enjoy it and it was good value. shame there is only one chef and everyone arrived at the same time. Rooms seem ok, plenty of parking space and reasonable price. less

The quality of the room is certainly reflective of the price we paid. The bed was tiny for my 6ft boyfriend to fit in- so if you’re tall this is definitely not the place for you! And it was of average comfort level especially if travelling here on a really hot day as the radiator had been left on when we came back from our day out and it was boiling in our room for the rest of the night even after switching it off! However, the staff were nice and friendly and helped us with whatever we needed. I would recommend booking breakfast though as the hotel is a fair walk away from all the amenities! less

This was just a one night stay. It was the perfect location for what I needed. The exterior of the hotel is run down and the gardens are unkempt. This is a shame as they could really enhance the whole experience. The room was spotless and had everything I needed. Interior of the hotel tired and in need of TLC. The cleaning staff and the breakfast waiter were friendly and helpful. The receptionist was unprofessional and busy with other things when checking in and checking out. The lock on a security door from the car park into the Village Suite was broken meaning anyone could enter the hotel day or night. It was OK but with a bit of care it could be lovely. less

Extremely tired and uncared for place. Scruffy. Miserable staff, especially at breakfast. Went up to room on arrival, overwhelming stench of Weed - illegal. 2.3o am woken up by party in next room (was awake rest of night); phoned reception, gave our room number to be asked where our room was, where noise was coming from and what their room number was!!!! Nothing was done, noise continued😡. Breakfast - DIRE! Hash browns fell apart when you tried to pick them up, and fried eggs inedible - hard like bullets. A really horrible place. less

The wife and I spent here one night on our way from Ipswich to Cornwall. We enjoyed a great night sleep on a comfy bed in a very nice and clean room. The staff was very friendly and breakfast was awesome, with a wide choice of continental and English. The hotel is located near the highway. less