Scary residents
15/03/2019 DM_Tmblwd, Gresham, Oregon, USA
A very scary place to stay. It appears that some permanent residents now reside in this motel and one set next to our room made us feel very insecure. The people next to our room were having loud ar... more
A very scary place to stay. It appears that some permanent residents now reside in this motel and one set next to our room made us feel very insecure. The people next to our room were having loud arguments, a very noisy child and their appearance was very scary. They smoked just outside of our room so we could not use the A/C/Heat system to warm the room for fear of getting a room full of cigarette smoke. We also had guests/permanents? above us that had a child stomping a lot across the floor that rattled the closet doors in our room. Yes, the noise stopped at 10pm but at 1:50am the next door person is having a loud discussion with room mate for 15 minutes outside of our room. These people have no consideration or respect for others. This location is right next to a strip mall, grocery and restaurant - not an ideal location. The room rate should be $49.99 and not $100+ based on location and clientele. I would not go back here again. Yes we managed to get some sleep in a comfortable bed - but!!! less
GuestXperienceTeam, Guest Relations Manager at Best Western Anderson Inn, responded to this review
Thank you for your feedback. Your stay does not sound like the type of stay that we generally provide for our guests, and we apologize for all of the little issues that you had during your time here. We will review your comments in detail as a team, and we see what changes that we can make in terms of both improving our property and training our staff, to improve our future guests' experiences. Thank you again for your detailed comments, we really appreciate them. Best wishes, Hotel Management