Best Western Anderson Inn

I arrived later in the day and had booked the room through Priceline. There were some issues with the room I had thought I had booked and Thomas was incredibly helpful to resolve any issues with my reservation through priceline! He offered my 3 kids juice while I was talking with him in the lobby, changed the lobby television to a station my children would enjoy while he helped resolve the simple issue. He was incredibly kind and helpful! Even my 6 year old daughter told me, "We were really blessed to have Thomas here to help us!" She was correct, he made our stay exceptional! less

Loved it! Great staff. Room was large and amenities were great! Loved Heated pool and Spa! Work out room is spacious. Everything was neat and clean! Wifi worked great compare to my last stay back in October. This place has completely turned around in last few months. less

Was planning on staying here from 6/7/18 till 6/10/18 to attend my grandmothers funeral. Our first room had a TV that didn't work (important for little kids), manager tried to fix it unsuccessfully so he moved us to a different room. That room had a TV that would not turn off. Had to leave the TV all night. It was late, we got all settled in and went to sleep. The next morning, we noticed several bugs in the sheets, on the walls, ceiling, carpet, and bathroom. I killed as many as I could find and we left for the funeral services. Came back later in the day and there were more. There were several other family members staying at the same hotel that had the same experience. One of our family members even received several bites. We asked to be let out of our reservation for the remaining time and for help to be moved to another hotel. We also asked to be refunded for the one night we stayed. The on-site manager tried to help as much as he was allowed but he wasn't allowed to do much. They offered us other rooms within the same hotel and a 10% discount on our first night. They did let us out of our reservation where we went to a Fairfield Inn that was much cleaner! We are disappointed we were not refunded for our dirty rooms with crappy TV's. Usually when I travel, I stay at Best Westerns. But not any more the only good thing about this stay was the onsite manager was apologetic and wanted to help more but his hands were tied. less

Great motel and it is pet friendly. Room was nicely cleaned each day and staff always left us a note Wishing us a great day! 😊 Staff were very helpful and always had a smile to share. Hot breakfast every morning less

Stayed overnight on our way south. Room was good and the bed was very comfortable. Both the night and day desk was very helpful and friendly. The breakfast area was well stocked with a variety of foods. A reasonably priced alternative to more expensive hotels in Redding. less