Best Western and hotel

Their floor s r underground. Have never seen a hotel like this. It's like being locked up in a locker.. horrible and claustrophobic. We were booked there. We shifted to another hotel and let go of the money. As it was difficult to spend even an hour underground. They need to mention that their rooms are under ground less

Cosy - pricey, but think that it was an expensive week to be in Stockholm. Food - sufficient but breakfast not laid out well as even at 6.45am I felt like a was sitting next to very one hearing lots of conversations at once. No fish selection or nuts/dried fruit to add to cereals like others. Location - fantastic electric blah shutters so no light could come in. Helped me to get to sleep quickly but the noise outside between 2.45am to 3.45am was deafining. I couldn't hear any music but definitely lots of drunknown noisy people. I could also hear the snoring of next door, but that is probably because I was awake and it was the noise outside that had woken me up first. However, rarely hear snoring at other hotels. The hotel is also on a steep hill with narrow pavements so probably not ideal for the infirm and/or elderly. Bedroom - okay size but with lots of things there that are hidden away or attached to the walls. No problem with shower/bathroom except that it is not hidden from the bed which I prefer to have it in a separate room, but that may just be me. Coffee and tea with kettle available though no decaffeinated coffee. Bed was a single which was uncomfortable as it had metal bars to one side. Duvet was long enough just narrow/thin and for someone like me who cannot lie in a bed and keep still for 8 hours it is not ideal. Gym - close to a proper gym which for a hotel is a compliment. The strange thing was for all the 1.5 hours I was there no one else appeared! Television screens, paper towels, changing rooms, cold water tap. No complaints from me. Decor - all clean. There is a lift that misses some floors which is positive for people on the higher floors and I had no problem in understanding it. Staff - pleasant and helpful. less

This hotel presents itself in perfect Scandinavian style: simple, good value for the money, effective. However, I have to remark upon three things: The air conditioning was centralized, and the temperature in the room was in my opinion too cold. There was a little wheel that you could turn down, but it did not produced the desired effect, the temperature stayed the same. I asked for an additional blanket, which arrived the following night. Unfortunately, I caught a cold and went back home with a sore throat. The gym is very small for the numbers of guests (if the hotel is fully booked) and during the peak hours it gets crowded to the point that it is unpractical to move between machines. It would have been nice to have more dairy-free choices for breakfast. Well before the check-in day I was told by the staff that I would have found several items like veg-milks and yogurts upon request to the waiters, but I did find only soy milk. There was also oat milk, but the color and the texture had a doubtful consistency and I preferred to skip it (I drink it regularly, so I know how it is supposed to look). I sent an email to remind about my diet specs, but none answered. less

If you are coming from the airport it is 40 minute bus ride then the subway then a half mile walk dragging your luggage! And the lady at the desk was more interested in her coworkers phone conversation then checking me in “kiosk please” if this turns out okay I will add that also less

The rooms are very compact but also very efficient. Really too small for a couple. There has been a lot of talk about the bathroom being all glass and open to the room. This is not quite true. You cannot see who is in the shower and for added privacy there is a curtain. The common spaces were lovely and the outdoor patio also lovely. The location was fantastic. It was less than 5 minutes walk to several restaurants and bars. 15 minutes walk to Gamla Stan and 10 minutes or less walk to a huge pedestrian shopping area. less