Best Western and hotel

Breakfast was standard quality although service was fast, whilst we went to breakfast our room was left open from the maids( by a laundry bag) and was unattended with no staff on the corridors, after we complained about the room being left open with our belongings still inside it was then left open again by one of the staff. Wouldn’t recommend to stay here. Most staff are polite but higher management come across a rude. Very upset with our stay and will not be staying again. Wouldn’t recommend less

Temperature in the rooms is surprisingly cold many time I have stayed at the hotel. Other than that, small but cozy, in the way, rooms are just enough for couple night sleep if you are travelling alone or as a couple. Location is right in the city center , next to metro station and shops - perfect! It happened to be not as good room cleanliness as I would expect BW chain hotels to be, but definitely not bad. less

Location is great. Room very very small, bathroom is tiny no space to put toilet bag. Found bed uncomfortable / uneven mattress. Only one chair in room and no table, as room is small I think a folding table would be great. less

We stayed at Best Western and hotel for 4 nights in January (one adult and 3 children). We had a very pleasant stay - our family room was huge, staff was very friendly (quick check in and out) and breakfast was varied and delicious. The location is really good, super close to lots of shops and restaurants as well as the metro station and only a 12-minute walk from the train station. The cleaning could be improved: there we lots of dust bunnies on the floor, a couple of towels weren’t very clean and one day the bathroom window was left open (and it’s 1C outside). But this didn’t take away from our positive experience, we would definitely stay there again :) less

This hotel was a great option for a weekend in Stockholm. The staff are cheerful and helpful. The rooms are cozy, stylish, and clean. The price was fair and included a high quality breakfast. Walking distance to many locations within central Stockholm. less