Best Western Ambassador Inn & Suites

The hotel staff were great. Check in was a breeze and our two bedroom two bathroom suite was absolutely perfect. We will be back next year and hopefully at the same room. We enjoyed the privacy and the convenience of hotel room right next to side door and not downtown where we couldn't even get into hotel. less

They have a great complimentary breakfast. I think they need to change the serving hours for the breakfast; not everyone is an earlier riser. The room we had was clean and somewhat comfortable. The bed we had was a little hard, and we told the manager the next morning and see was very helpful in getting us a different room. She said go try the bed and see if you like it first. She went out of her way to make sure we were happy. Our second room was very nice; no problem at all. i have no problem in staying at this hotel again. less

We were driving through Wisconsin Dells and decided to stay one night, so did not have a reservation. As soon as my husband saw this place, he gave it a thumbs-up. We were hoping the inside looked as good as the outside. It did! We enjoyed a very nice overnight in a clean, comfortable hotel for an amazing price. Granted, we were there off-season, but it was still a great deal. less

We enjoyed our stay here. Very clean and appeared to be recently updated. Our visit was just prior to the summer tourist season, and it seemed like they were training new summer staff. There were a few oversights when they made up our room (only one bar of soap, coffee wasn't replaced), but I am sure they would have remedied this if we had asked. Hotel is conveniently located to restaurants and attractions. less

We prefer 2 standard/queen pillows as opposed to the 4 "travel size" pillows provided. Mattress a bit too firm for our choice. Others may prefer these options-matter of preference. Only 1desk clerk mid-afternoon who was tied up on the phone, while 3 people were waiting at the desk. Instances as such could warrant having 2 people at the desk. The housekeeping staff was helpful & very courteous & friendly. The lady supervising breakfast buffet took pride in her job as everything was well presented, cleaned, & care for. less