Arrived and could not check in since the person working said they were locked out of the office. So, I and several others checking in had to wait until a manager could come over to unlock the front desk! Not a good system. When we did get a room, we found it already occupied when we entered. Yikes! Got another room and while it seemed okay, we discovered that there was a bag of rotted food in the refrigerator. So, how well was that room cleaned? Another yikes! We were ready to give up and leave, but being tired, we just stayed and things otherwise were okay.
Huge hotel! Only part of it is open right now during Covid. I understand that things are a bit wonky right now, but they need a better system there. Good luck! That is a very competitive area with families and if they don't get their act together, people will just go elsewhere. less