Run down, dirty hotel - stay away!
This hotel is run down and dirty. The check-in lobby and my room have flies flying around. Nobody is cleaning the pool area. When I called the front desk asking for the cleaning of the room, the woman... more
This hotel is run down and dirty. The check-in lobby and my room have flies flying around. Nobody is cleaning the pool area. When I called the front desk asking for the cleaning of the room, the woman (I think she's the manager) was rude almost shouting: "We don't clean the room." Don't be fooled by their free pass. The check-in time is extremely slow. Stay away from this place! less
Jamie Hansen, Marketing at Best Western Ambassador Inn & Suites, responded to this review
Thank you for the comments regarding your recent stay with us.
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.
If we can be of further assistance, please don't hesitate to let us know.