Best Western Ambassador Hotel

We decided to use the hotel for a 1 week stay in September using it as a base for travelling around the local area fully appreciating the fact that the hotel was under Covid restrictions such that certain of the usual facilities were not available. The hotel was very handy for Dusseldorf main railway station being 3-4 minutes walk away. Check in was fast and efficient with very friendly staff. Access to the room on the 2nd floor was via a rather old lift suitable for only 2 people and their cases. Other access is available by stairs. Excellent wifi facilities throughout our stay. The room came equipped with tea/coffee making faclities which was much appreciated along with a fridge. There was also a safe available for storing possessions and cash. The bathroom consisted of a combined bath and shower along with hair drier. The main room was tidy and clean though a little dated decor wise. The area surrounding the hotel was ok and felt safe with several restaurants close by paricularly of the Turkish variety. I would rate the hotel average or slightly above and suitable for anyone on a budget looking for a clean and tidy hotel. I would certainly have no hesitation using the hotel again under the same circumstances less

Its not expensive and you always get what you pay for. I didn't expect much. And i cant say the bed or bedroom was dirty, but things felt worn out and old. As far as i can say, the check in and check out hours are great. The reception staff was on desk at 1 am. The location is great, yet you do walk past a few other hotels, so there is a choice, but i didnt find any other hotels for the price i paid, so there. Dont fall for the breakfast, it looked dreadful, and there is a large cafeteria, bakery and supermarket just down the road. less

This location is very close to the central station of Dusseldorf and is a very short walk. However we were very disappointed and alarmed by the fact that while we were sleeping another guest managed to open our room door with their card. When reporting this to the front desk they appeared not to care and offered no explanation as to why this happened. The breakfast was poor for the money paid, the toaster didn't work properly, the bacon looked if it was under-cooked and certainly not a lot of choice. The corridors looked as if they needed cleaned. All in all not worth the money and unimpressed from a chain of this magnitude. less

Dirty Filthy not worth the money- Staff could care less and the only good thing is that its near the main train station. To top it off not hotels fault but construction across the street Early morning less

Don't waste your money or risk your health staying at this place. Super expensive with ZERO cancellation policy so could not even escape the filth and non caring front desk person. So get in late check in- see filthy carpet- 3 beds in the room. Tell front desk girl that carpets need to be cleaned or i need to change rooms- No rooms and no cleaning, stuck staying in filth for days- Who knows what was on that carpet- STAY SOMEPLACE ELSE less