Best Western Allegro Nation

One of the best hotels in Paris when it comes to value for money and excellent service from its staff, everyone was great and they were there 24x7 at everyone’s service. I loved everything about it and would recommend this to everyone. I could not believe that we will get such a great hotel for such reasonable price. less

The food was great( breakfast), the rooms are nice but the African man in the front is very disrespectful! And he will definitely find a way to ruin the mood! There is another man in the front with a grey patch on his hair, he is very nice and funny!Overall the hotel was nice! But the African person at the front desk changed my mood lol less

Day clerk was unable to link gold status when reserving through BW when I presented my BW membership card. He said immediately that the system wouldn't allow him to do it and I'll have to contact customer service. Not sure if a Paris thing, but you must return your key before departing the hotel, not when checking out, but everyday. I wonder if this has to do with some of the stolen property reviews I read after booking. Cleaning staff entered our room when the do not disturb sign was posted. Reservation stated a king bed. I know there’s a difference in sizes for Europe, but the stock pictures of room with a king bed was in no way close to our bed. Brought it up to the day clerk, but said the hotel was full, which was true. Our reservation clearly stated king bed. Door frame was bent and you had to push very hard in order for it to lock. Online and on the app it says free guest laundry. The clerk said there was none, unless you do the drop off and pay. That was one of the specific reasons I booked this hotel. Luckily a laundromat is 5 minutes walk from the hotel. Shower head was broken and we used it just like a garden hose. Water was warm and lots of pressure. Notified the staff upon checkout because we didn't want to deal with it. AC was broken in the room, but luckily it was a perfect time of year. Night clerk was very friendly and recommended places to eat and gave us wine glasses when he saw us walking in with a bottle of wine. Great location in a slower part of town with tons of food options and easy access to metro less than 10 minute walk. Grocery store across the street from the hotel which was a huge plus. Room was modern and clean. less

my family and I traveled there from Sweden and spend 3 nights there from Friday 5th Oct to Sunday 8th of Oct. 2018, On Saturday when we got back from our visit to the city my jewelry box was not in my luggage where I have put it before leaving the room. there were 3 items in my jewelry box, a neckless, a bracelet and a pair of earrings. I told the front desk and they told me they will look into it and they know who is the one who cleaned our room and they will contact her to bring them back, they kept trying to convince me that I was mistaking and it was not stolen from my luggage and since I am very organized I always check everything multiple times I was sure it was stolen, On Sunday there was a different guy at the reception and he showed me a note that said the maid found my glass jewelry box on the desk and throw it in the trash, since It was in my luggage I was sure about it being stolen and also you never throw something away when there are jewelry in it. On Sunday also when we got back somebody has looked into our luggage and change the order of things in our bags. (there were nothing to be stolen anymore ) I talked to the manager the day after, she told me that I am mistaking and it is impossible to be stolen from inside of the luggage but she went upstairs to talk to the maid without even checking who was the cleaning lady responsible and came down and told me to go to the police and follow some kind of insurance steps in case of a rubbery. It is obvious that she was aware of the situation if this happened once it must have happened before too. fortunately the stolen jewelry was not gold or silver, however, I will not choose this hotel to be my destination anymore, this is a pity since it is a really good hotel with good location. But when your things get stolen from the room you feel unsafe (like I was feeling and could not sleep during the nights) and since I paid my stay before I didn't want to waste my money and go to another hotel. I truly advise you not to choose this place to stay. even if you find a convenient price for it it's not worth it. on the other note, the location is nice, the rooms are fine and clean. I wonder how it is a 4-star hotel with a thieve between the staff though. the cleaning doesn't matter when they took your stuff. less

Worst customer service attitude I’ve ever seen at the reception of any hotel let alone a 4 star. No greeting, she made us wait for no reason at check in and was outright rude. No hand soap in the bathroom which was tiny.. no fridge, no iron. Hotel is not clean or well maintained. They lock their front door since the area is not that great. Priceline sells this as an express deal, worst deal ever. I’d give this hotel ZERO stars if I could. Not recommended at all. less