Best Western Allatoona Inn & Suites

5663 Highway 20 NE, Cartersville, Georgia, 30121-5212, United States
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Best Western Allatoona Inn & Suites

Conveniently located off of I-75 and Highway 20 in Cartersville, Georgia, the Best Western Allatoona Inn & Suites is the perfect place to stay while on the road or visiting nearby attractions - like the LakePoint Sporting Community. Many team compet show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Allatoona Inn & Suites

Traveller Overview:
4.0 Rating: 539 reviews
Excellent 44%
Very Good 31%
Average 12%
Poor 6%
Terrible 5%
Rating

BobB329, wrote review 30/06/2020

Decent

My stay was for one night. No lobby access was allowed and there is a check in window. I requested a quiet room away from the smoking rooms. I did not detect cigarette smoke during my stay. As to qu... more

Owner Response
Guest_Relations_MHR, Guest Relations Manager at Best Western Allatoona Inn & Suites, responded to this review
Dear Valued Guest, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of the utmost importance to us. We hope to see you again when your travels bring you back to the area!
Rating

Ms_Chambers2020, wrote review 25/06/2020

***PRICE GOUGING

My first complaint is not receiving the total amount of reward points per stay/booking. Secondly, I was told that if I find a room with Priceline at a discounted rated, Best Western Allatoona Inn & Su... more

Owner Response
Tina M, Guest Relations Manager at Best Western Allatoona Inn & Suites, responded to this review
Dear Valued Guest, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I am so sorry for the misunderstanding and inconvenience that you experienced during your most recent stay. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
Rating

LPulliam6000, wrote review 23/03/2020

The best hotel my family has seen.

Out of all of the hotels I've stayed in over the years, this is the only one where I could smell the cleanliness of the room. The staff was helpful and friendly, and we were so grateful for their kin... more

Owner Response
Tina M, Guest Relations Manager at Best Western Allatoona Inn & Suites, responded to this review
Hi LPulliam6000, It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five star review is greatly appreciated. Thank you for your compliments to our staff and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
Rating

Becky M, wrote review 03/03/2020

Nice clean room for a great value!

My husband and I were driving home from Florida back to Illinois. After getting through the chaotic traffic in Atlanta, we were ready to stop for the night. We usually avoid motel type rooms if poss... more

Owner Response
Tina M, Guest Relations Manager at Best Western Allatoona Inn & Suites, responded to this review
Hi Becky M, Thank you for letting us know how satisfied you are with our services and accommodations. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. We are very happy to hear that you found no difficulties when staying with us and our amenities lived up to your expectations. Once again thank you so much for your high rating. We look forward to serving you again. Thank you very much.
Rating

TaraR5560, wrote review 26/02/2020

Great Hotel Reasonsbly Priced

Excellent hotel for the money. Front desk over the top nice. Great experience. Would stay again. Will say was not sure where to turn in parking lot, entrance was not clear. Entered through gas s... more

Owner Response
Tina M, Guest Relations Manager at Best Western Allatoona Inn & Suites, responded to this review
Hi TaraR5560, Thanks for your kind and heartwarming review. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We also definitely work on your observation and you can have a better experience next time. We hope to see you again soon. Thank you very much.