A nice place to stay off the beaten path
06/01/2017 schles2000, South Brunswick, New Jersey
Our stay at Best Western was good under the circumstances. Our visit to Georgia was to attend a family funeral in Kennesaw. We booked through Costco Travel. Similar promotions also offered if you are ... more
Our stay at Best Western was good under the circumstances. Our visit to Georgia was to attend a family funeral in Kennesaw. We booked through Costco Travel. Similar promotions also offered if you are a member of AAA, AARP, Military, or their rewards program. Cartersville is located about 20 minutes north of Kennesaw. Our room rate for the suite with a king size bed plus queen sofabed we booked in Cartersville was less than the room rate for a double bed standard room for a Best Western in Kennesaw. But the Cartersville Best Western is not a pet friendly hotel even though many Best Westerns are pet friendly. Rooms were clean, our teenage daughter slept on the queen size sofa bed which she said comfortable. The king bed was also comfortable. Room also has a 32 in. flat screen TV with Direct TV, a microwave, and refrigerator which was excessively noisy and the temperature control knob was missing. Breakfast was included every morning. In room WiFi was fine until after 10pm when the service cut out. The location was just off I-75. Next door was a Chevron station with a convenience store, and several restaurants nearby. Overall it was good value for the rate we paid and recommended if you want to save a few dollars in exchange for traveling a few extra minutes . less
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review
On behalf of our team let us say we are sorry for your loss. We want you to know that it means a lot to know we were able to provide you with comfortable accommodations during your time of need. Our front desk team is always available to take care of any problems you may have such as your wifi or noisy fridge during your stay. It's important for us to know that all your needs were met at this time. We are pleased that you appreciated your accommodations and the value we were able to provide being a few minutes further. Under different circumstances we'll look forward to seeing you again.