Best Western Allatoona Inn & Suites

5663 Highway 20 NE, Cartersville, Georgia, 30121-5212, United States
based on 548 reviews Trip Advisor Logo
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Best Western Allatoona Inn & Suites

Conveniently located off of I-75 and Highway 20 in Cartersville, Georgia, the Best Western Allatoona Inn & Suites is the perfect place to stay while on the road or visiting nearby attractions - like the LakePoint Sporting Community. Many team compet show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5663 Highway 20 NE, Cartersville, Georgia, 30121-5212, United States

Reviews of Best Western Allatoona Inn & Suites

Traveller Overview:
4.0 Rating: 548 reviews
Excellent 44%
Very Good 30%
Average 12%
Poor 6%
Terrible 5%
Rating

Sherpa41330822069, wrote review 29/03/2021

Motel

The hotel was very clean inside of the room, however, I did not feel safe due to the outside of the room environment. The staff was friendly. The elevators smelled like smoke. Access to rooms are e... more

Owner Response
Tina M, Other at Best Western Allatoona Inn & Suites, responded to this review
Dear Valued Guest, We are indeed grateful that you find our place a clean place to stay. On the other hand, we apologize that you encounter these kinds of problems, especially with your safety. Rest assured that there will be no harm that will come to our guests as we ensure strict security for everyone's safety. Hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

flahertyt2021, wrote review 27/03/2021

BW is best

Trust BW properties to exceed your expectations both in quality and service. Best value stays always available at BW. They are consistent across the country. Enjoy clean rooms on quick stops by many i... more

Owner Response
Tina M, Other at Best Western Allatoona Inn & Suites, responded to this review
Hi flahertyt2021, Thank you for your valued and motivating feedback and for leaving a 5 Star Review. Our team works hard to the best of our ability to ensure satisfy your everyday needs and we are pleased to know we succeed in doing so. We will share your kind words with the staff. Please come again to see us soon!
Rating

PeggyK611, wrote review 06/03/2021

Checkin process

This sucks. They are busy and it’s winter and there’s one person working and they’re only allowing one person in at a time. So everyone is waiting outside. After 20mins outside I finally in the airlo... more

Owner Response
Tina M, Other at Best Western Allatoona Inn & Suites, responded to this review
Dear Valued Guest, Thank you for your feedback. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. We would like you to know that guest satisfaction is of extreme importance to us and your feedback will be forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Rating

bilvon73, wrote review 27/02/2021

New, Clean, Comfortable, Friendly

We stayed here on our way to visit family. This is a new hotel, very clean and friendly. Beds comfortable, COVID precautions in place. Had hot breakfast, but we didn't try it, as we got on road early... more

Owner Response
Tina M, Other at Best Western Allatoona Inn & Suites, responded to this review
Hi bilvon73, Thank you very much for your kind review and recommendation. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our location, comfortable bed, clean rooms, friendly staff, and breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Rating

Arthur B, wrote review 23/01/2021

Great Except for the Bottom Sheet

I stay at this location 4-6 times a year. The only problem, and it's chronic, is the bottom sheets will not stay in place which interrupts my sleep. I like the property so I keep coming back. I just w... more

Owner Response
Tina M, Other at Best Western Allatoona Inn & Suites, responded to this review
Hi Arthur B, Thank you very much for your kind review and for always choosing to stay with us. We are delighted that you enjoyed your stay and appreciated our place. We will also be working on your observation especially the sheets. Looking forward to welcoming you soon. Thank you very much.