Best Western Alkapuri, Vadodara

By far this is the 1st time experience in my 10 yrs of travel experience of being levied with a charge of INR 100/- (minimum) for ordering Utensils (plate,spoon & a fork). So I was advised to at least order either a bottle of 'packaged drinking water' or a plate of 'green salad' to have the required utensils delivered to my room. This is completely shocking as I have never experienced such rude etiquette elsewhere in any hotel stay for the last 10 years (trust me I have stayed in all categories). I voiced my disgust opinion to the one I spoke over phone (without any positive result though), & I can assure that neither me nor would I let anyone of my known people come & stay here at the 'Best Western' hotel in Vadodara - turned out to be 'Worst Western' (God knows what is so 'Western' about it!). The other 'pain at the wrong place for the smokers' - this hotel is a 100% non-smoking hotel, so if you're a smoker, please avoid your stay at this hotel. Don't understand this - Yes, I am a smoker and I am completely aware of the side effects that this habit has yet I choose to be a smoker for my own individual pleasure or choice. I do not intend to cause any discomfort to anyone who does not smoke either, however, during travel (work/leisure), I do not accept such discrimination whereby there is NO 'Smoking Room.' Well, hello, I am spending as much as a non-smoker is - and yet during my personal stay at the hotel room, there should be some kind of provision for me to smoke. less

I have stayed to other Best Western Hotels, But this one has disappointed me. The rooms are just OK. The Staffs are friendly. The elevators are small and it was not working, thus we have to use the service elevators. The Breakfast is mostly south Indian dishes, which they should think about it. The Dinner also I did not liked it. Honestly I did not enjoyed much. less

Justifying the brand value, this is a decent place just in the midst of hustle and bustle of the city. Comfortable rooms, clean toilets. It will be a good choice for a short stay for business purpose. Breakfast is frugal, but sufficient. The front desk manager needs to change his attitude a bit. A request for late check-out was bluntly negated quoting hotel policy, even after offering payment for that. A little more courtesy will be expected from him. less

This is the most horrible experience ever. The approach to the hotel is also very difficult to find. Please keep in mind if you have an extra traveller these guys give you matters and not an extra bed. A complete put off. less

Pro's Very clean rooms, nice interior , clean bathrooms, room rent is reasonable, breakfast variety is good, location is good Con's rooms on smaller side so if you get extra bed it will be cramped. housekeeping for towels, soap etc can be improved. Not much of view outside from room would recommend this hotel and stay their again less