bad food, need cleaning
03/04/2017 Effepu, Pisa
right from the first impression, there was just one elevator very small. We barely could fit in there in three, but over the maximum weight limit, so one of us had to go for the stairs. The elevator w... more
right from the first impression, there was just one elevator very small. We barely could fit in there in three, but over the maximum weight limit, so one of us had to go for the stairs. The elevator was filthy in the inside, with crumbs on the floor. We thought it was maybe somebody who needed to be teached some manners, but the elevator stayed filthy the day after as well. The carpetry in the room was ancient, my guess pleistocene era, with a lot of spots. An abstract painting enriched by the mould on the walls. We went for an appetizer at the bar, and we needed to ask for something to go with the beer, peanuts (wait for it). Then we went for dinner. Needless to say, food was offensive. During the dinner, we were even able to spot a smile of one of the waitress (or was it a grin?) Morning after at breakfast we found the peanuts we left the day before waiting for us on the floor. All in all, anyway, it was a funny experience. less
alexanderpark, Responsable réception at BEST WESTERN Alexander Park, responded to this review
Thank you for taking the time to write to us.
We are sorry to read that your stay was not successful.
We immediately made this return regarding the restaurant so that this will not happen again.
Rest assured that the satisfaction of all our customers is at the heart of our priorities.