Best Western Albany Motel & Apartments

Cnr Frederick Street and Spencer Street, Albany, 6331, Australia
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Best Western Albany Motel & Apartments

Boasting the absolute best location in the centre of town, the Best Western Albany Motel & Apartments offers spacious comfortable accommodation for families, corporate travelers, couples and groups. With our recent and ongoing refurbishment of rooms, show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
Cnr Frederick Street and Spencer Street, Albany, 6331, Australia

Reviews of Best Western Albany Motel & Apartments

Traveller Overview:
4.0 Rating: 498 reviews
Excellent 32%
Very Good 46%
Average 14%
Poor 3%
Terrible 3%
Rating

sandragosling66, wrote review 10/01/2022

Best Western Spencer St Albany

Check in was very quick with friendly staff. The room was very clean, with nice decor and serviced every day. This Best Western is within walking distance of fabulous restaurants, York St, the ANZAC P... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good afternoon sandragosling66 Thank you for your 5 star review, I am so pleased that you enjoyed your stay with us. We certainly have a huge draw card with our location. Look forward to welcoming you back in the not too distant future. Kind regards
Rating

womblewa, wrote review 20/11/2021

You've got to be kidding!!

We booked this in July. At time of booking I requested a higher floor room. On check in today we found we were on the ground floor right under the stairwell. It was dark, no outlook and minimal nat... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good morning womblewa, Thank you for taking the time to post your review and feedback, as mention on your Google Review I am sorry that you felt I was dismissive to you about the Top Floor request, I actually was trying to see if there was any other room within the hotel that I could move you to... I do apologise for your request not being actioned at the time of booking. I will bring up the hygiene standards with the housekeeping team. Once again my sincere apologies for not meeting your expectations. Kind regards
Rating

Stushaz5, wrote review 29/10/2021

Fantastic stay !

Don’t let the exterior fool you! From the outside this hotel looks out dated. Inside all rooms have been fully renovated and modernised. We stayed in an ocean view king room and the view did not disap... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good evening Stushaz5, Thank you for the outstanding review, you really have captured the essence of our property. Look forward to welcoming you back in the not too distant future. Kind regards
Rating

Kevinessa, wrote review 26/10/2021

A one night stay

Conveniently located close to the cafes, restaurants & shops of York Street, but set back away from the traffic, the Best Western was quiet, clean, comfortable with super friendly & helpful staff. We ... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good evening Kevinessa, Thanks for the 5 star rating, so glad you enjoyed your time with us. Kind regards
Rating

CarlJ_2929, wrote review 24/10/2021

Great Esperance Stay

Thank you Best Western Esperance for a wonderful stay. The rate of stay was reasonable and the location is amazing. The check in and check out experience was fantastic, the staff were so helpful, fr... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good evening CarlJ-2929 Not sure if this is for us or Esperance but either property would be thrilled with this review. Thank you Kind regards