Best Western Albany Motel & Apartments

Cnr Frederick Street and Spencer Street, Albany, 6331, Australia
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Best Western Albany Motel & Apartments

Boasting the absolute best location in the centre of town, the Best Western Albany Motel & Apartments offers spacious comfortable accommodation for families, corporate travelers, couples and groups. With our recent and ongoing refurbishment of rooms, show more

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
Cnr Frederick Street and Spencer Street, Albany, 6331, Australia

Reviews of Best Western Albany Motel & Apartments

Traveller Overview:
4.0 Rating: 485 reviews
Excellent 31%
Very Good 47%
Average 14%
Poor 3%
Terrible 3%
Rating

clmulkearns, wrote review 24/07/2021

Family stay

Had 5 nights in Albany. Was wonderful! Walking distance to a lot of cafes and restaurants. Nice place to relax and few comfy. All amenities that a young family needs. Nice view of the bay from the roo... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good afternoon clmulkearns, Thanks for the great review, so pleased you enjoyed your time with us. Hopefully we will see you back in Albany in the not too distant future. Kind regards
Rating

BrieJayasinghe, wrote review 22/07/2021

Great hotel for an Albany getaway

My family and I decided to turn our Albany day trip into an overnighter and booked last minute at Best Western Albany Motel and Apartments. I made the last minute reservation via the hotel reception ... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good afternoon BrieJayasinghe, Thank you for your wonderful and insightful, it really does give further travellers a true reflection of your stay. so please you enjoyed your time with us and on behalf of the whole team we look forward to welcoming you back in the not too distant future. Kind regards
Rating

B8269FCgaild, wrote review 12/07/2021

Don't pay for an upgrade and don't take an apartment facing the street

By paying for an upgrade, I expected a better apartment. That wasn't the case. The noise from the end room (number 12) faced Frederick Street and the open access from that road into that side of the b... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good afternoon B8269FCgaild, I am so sorry that you did not enjoy your stay with us,and even more disappointed that you didn't come and speak to me whilst you were onsite. I will pass your feedback onto both Six Degrees and the Whitestar about the noise levels from their venues. Did you originally book a Classic Room and then paid for an upgrade to the Executive Room? I will certainly ask the housekeeping staff why coffee pods were not replaced on a daily basis, we offer complimentary water on arrival and then replenish the ones that are used in the fridge. Again, my sincere apologise that you didn't enjoy your stay with us. Kind regards
Rating

Mandy T, wrote review 23/06/2021

Very accommodating for large groups

Recently had a large group stay at the BW Albany. Vanessa was fantastic, she had all of our key cards prepared which makes arrival much easier and she had also blocked off space for our coach to par... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good morning Mandy T, Thank you for your lovely review, we enjoyed hosting your group and look forward to welcoming back many more in the not too distant future. Dylan's really does do a great job for breakfast. Kind regards
Rating

kiki_shine, wrote review 17/05/2021

Friendly Staff

Just had a 2 night stay at this lovely, convenient and central hotel. Friendly, helpful staff greeted us when we first arrive, then we were lucky enough to get an upgrade. Lobby has a comfortable and... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good afternoon KIki-shine Thank you for taking the time to post such a lovely and informative review, other guests will find this extremely helpful. On behalf of the team I would like to extend a warm "welcome back" in the not too distant future. Kind regards