Best Western Albany Motel & Apartments

Had 5 nights in Albany. Was wonderful! Walking distance to a lot of cafes and restaurants. Nice place to relax and few comfy. All amenities that a young family needs. Nice view of the bay from the room. less

My family and I decided to turn our Albany day trip into an overnighter and booked last minute at Best Western Albany Motel and Apartments. I made the last minute reservation via the hotel reception and the booking process was so easy and the team member I spoke to was incredibly helpful. The location of the motel is perfect for being able to experience the beautiful town and its many restaurants and cafes. And just a short walk to the harbour. We stayed in two Premium Harbour View room and it was great! Spacious rooms, very clean and modern decor. New bathrooms with an amazing shower ( always a good sign) and as promised a lovely view of the harbour. We were very happy with this choice of motel for our holiday. less

By paying for an upgrade, I expected a better apartment. That wasn't the case. The noise from the end room (number 12) faced Frederick Street and the open access from that road into that side of the building. Noise from the road had no sound block. Noise from a motor from an adjoining business cut in and out all night and on the first night, noise from the nearby nightclub hammered into the room. We bought sleeping pills but nights two and three were still disturbed. I was so disappointed. We had taken friends there and they enjoyed their rooms. Apart from the night noise, I was also very unhappy with the view from the balcony: the carpark and an ugly brick building. The reception staff were very welcoming but the housekeeping was poor (no cleaning, per se - just a bed remade but no water or coffee capsules replaced, until asked). less

Recently had a large group stay at the BW Albany. Vanessa was fantastic, she had all of our key cards prepared which makes arrival much easier and she had also blocked off space for our coach to park. The rooms themselves are very spacious and clean. You get 2 bottles of complimentary water (which is great) and anything else from the mini-bar is charged. Breakfast is not available, but would definitely recommend nearby Dylan's Café. less

Just had a 2 night stay at this lovely, convenient and central hotel. Friendly, helpful staff greeted us when we first arrive, then we were lucky enough to get an upgrade. Lobby has a comfortable and quiet area, with coffee and tea to make you feel at home . Our room was modern , spacious and exceptionally clean , with a balcony and king bed. Bathroom was supplied with plenty of towels a hairdryer and roomy shower. Tea, coffee pod machine ( pods supplied) , fridge , plates and cutlery all there if needed. . Parking available right out the front of your room and a late check out was also available as our function didn’t start till after 12 . I believe we really couldn’t ask for more as it exceeded our expectations. Would definitely be back. less