Best Western Albany Motel & Apartments

Cnr Frederick Street and Spencer Street, Albany, 6331, Australia
based on 465 reviews Trip Advisor Logo
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Best Western Albany Motel & Apartments

Boasting the absolute best location in the centre of town, the Best Western Albany Motel & Apartments offers spacious comfortable accommodation for families, corporate travelers, couples and groups. With our recent and ongoing refurbishment of rooms, show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
Cnr Frederick Street and Spencer Street, Albany, 6331, Australia

Reviews of Best Western Albany Motel & Apartments

Traveller Overview:
4.0 Rating: 465 reviews
Excellent 30%
Very Good 47%
Average 14%
Poor 3%
Terrible 2%
Rating

rsedgwick89, wrote review 17/01/2021

Great Location, Old Unit.

The location and view from the unit was fantastic. What let this unit down was the very dirty and old lounges. You could see how stained they were and clearly needed a good clean or to be thrown away ... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good morning rsedgwick89 Thanks for the review and feedback, we are the units are dated and that the furniture is old and shabby. We had a refurb and change of furniture etc for winter last year but COVID delayed our plans. We are busy trying to schedule the work within the next few months, so I do hope you will come and try the new product when it's completed. Kind regards
Rating

jessicakatesmith2021, wrote review 09/01/2021

Great little hotel

Really enjoyed our stay here, clean and tidy rooms. Shower is absolutely divine! Friendly and helpful staff who accommodated our request for more secure parking due to having lots of camping gear on ... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good evening jessicakatesmith2021, Thank you for your lovely review and ratings. We are always so thrilled when we met our guests expectations, look forward to welcoming you back to Albany and Best Western Albany Motel in the not too distant future. Kind regards
Rating

Philip G, wrote review 12/12/2020

2rd visit and we still love it

Great value. The room was spacious, clean and in good condition. Staff were very accommodating and Motel was situated in a great location within walking distance to all amenities with off street parki... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Hi PhillipG Thanks for your amazing review and rating, so glad that you enjoyed your 2nd stay with us and we look forward to welcoming you back for your 3rd. Best wishes to you and your family for the holiday season. Kind regards
Rating

lenrog97, wrote review 07/12/2020

Close to town

Although dated, the room was clean, neat and practical. Easy walking into the center of the City. They don't offer any meals, and no guide to cafes, restaurants was available in the room. Being a sma... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good morning lenrog97, Thanks for your review and rating, I agree our location is key . With regard to no guide on cafes and restaurants, it's actually on the back of the room map that is given to you at check in. It is still considered a "health risk" to have compendiums in the rooms. WE do have excellence coffee with real milk in our guest lounge and it is open whilst reception is open. Kind regards
Rating

gbissett2020, wrote review 18/11/2020

A Nice Place to Stay in Albany

I stayed at this property for a meeting over 2 days , it was a nice space to stay with great views over the inlet. I enjoyed my stay and would recommend , payed more for the view but worth it. No foo... more

Owner Response
The Manager, Marketing at Best Western Albany Motel & Apartments, responded to this review
Good afternoon gbissett202 Thanks for taking the time to post your review and ratings. I am glad that you upgraded your room type and enjoyed the view. The lack of a lift can sometimes be a detractor but we will always help guests with their luggage if they ask for assistance. Look forward to welcoming you back for a "leisure" trip in the not too distant future. Kind regards