Great stay at the BW Albany airport
17/07/2017 Joe_Martin516, Davenport, IA
Every one of the staff that I encountered was friendly, from the shuttle driver who picked me up at the airport at 11:30pm, to the guy at the front desk who checked me in, to the lady working at the b... more
Every one of the staff that I encountered was friendly, from the shuttle driver who picked me up at the airport at 11:30pm, to the guy at the front desk who checked me in, to the lady working at the breakfast area, to the young gal at the front desk upon my check out. This reflected well on the hotel, and told me that these employees cared about their work.
When I got to my room, it was clean and cool (air con was running). I appreciated the unique wall design (see picture), which made this room different from the usual hotel room. Breakfast was excellent, and I encountered, for the first time in my life, a pancake making machine. Now, I love pancakes and technology, so combine the two and I'm a happy, happy man! You literally only had to push a button and then two pancakes would pop out of the machine! Cool! There was also an extensive array of breakfast food available, such as scrambled eggs, ham, cereals, bread, pastries, and fruits.
Location was perfect since I was attending a conference at a nearby (much more expensive) hotel. I was also able to walk to nearby restaurants (Dunkin Donuts, China Buffet, Outback, and lots more) and the St. Francis Chapel (a chapel in a strip mall!)
Overall a great place which I would highly recommend.
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review
Thank you for sharing your experiences with us whiles a guest at our hotel. I am happy to hear you found our team to be friendly and our rooms to be nice and comfortable. I'm glad you were able to start your day by enjoying our complimentary breakfast in the morning! We look forward to welcoming you back to our hotel when you return to Albany