Best Western Airport Suites

55 S High School Road, Indianapolis, Indiana, 46241-1109, United States
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Best Western Airport Suites

An all-studio suite hotel, the Best Western Airport Suites is conveniently located just ten miles southwest of the Indianapolis International Airport. Each of our suites offers a mini-refrigerator, microwave, coffeemaker, hairdryer, iron and ironing show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
55 S High School Road, Indianapolis, Indiana, 46241-1109, United States

Reviews of Best Western Airport Suites

Traveller Overview:
3.5 Rating: 296 reviews
Excellent 32%
Very Good 21%
Average 13%
Poor 18%
Terrible 13%
Rating

Laurie K, wrote review 20/07/2022

Very nice

Desk person was nice enough. We were checked with no problems. We have a suite. It is very nice. We only stayed one night. The room is nicely decorated. It is clean. I have no complaints at all. The... more

Owner Response
Guest Relations Manager, General Manager at Best Western Airport Suites, responded to this review
Hi Laurie K, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our staff, hospitality, and your room's layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
Rating

debartylor, wrote review 21/06/2022

best hotel

we stay one night is best studio hotel with bedroom and living room with 2 TVs wet bar microwave and fridge, so we put our food and beverage fridge in morning hot breakfast was decent choce of meat ha... more

Owner Response
Guest Relations Manager, General Manager at Best Western Airport Suites, responded to this review
Hi debartylor, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
Rating

RSBIRD, wrote review 17/06/2022

Rude check in person

Extremely rude check in person set tone for entire visit. Very upsetting. Clerk was asked to slow her speech as I am hard of hearing, she stated that that was the way she spoke and she wasn't about t... more

Owner Response
Guest Relations Manager, General Manager at Best Western Airport Suites, responded to this review
Dear RSBIRD, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies and we hope to see you again in the future- we promised a better stay next time.
Rating

roertovazauqe, wrote review 05/06/2022

clean hotel

all studio suites hotel has living room bedroom 2 TVs hot breakfast in morning selection of meat Canadian bacon ham 3 kind juices waffle room deign very nice studio room going to stay Again this hotel... more

Owner Response
Guest Relations Manager, General Manager at Best Western Airport Suites, responded to this review
Hi roertovazauqe, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities and breakfast were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
Rating

tstj43, wrote review 31/05/2022

OUTSTANDING

I love the Bestwestern Hotel here in Indy on Girl school road. The workers are nice and friendly. The waffles are to die for in the mornings. I will be staying here Mon, Tues, Wed of each week every ... more

Owner Response
Guest Relations Manager, General Manager at Best Western Airport Suites, responded to this review
Dear tstj43, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our friendly staff, and breakfast, and we were able to meet your expectations of quality service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!

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