Best Western Airport Suites

Check in was smooth, but getting my luggage in was a pain. They have 2 sets of double doors, so you have to open it and push the luggage cart in, then try to get to the next set. Room configuration was weird. It was almost like a small efficiency unit. If I lived in the room, it would of been nice, but for a single guy staying the night, not so much. Room felt dark no matter how many lights I turned on. I had to move the computer desk as it just faced a blank wall. WiFi had very slow upload speeds. Decent amount of TV channels. Bed was comfy, but the blankets kept sliding off me in the night. I woke up twice without any covers. Hotel was a bit noisy too. I heard the people above me all the time. Shower pressure was decent. Check out was smooth. I was leaving and someone already checked my room and found I left my slippers behind. Hotel is near some food and shopping, with a Bob Evans in the same lot. It was an OK stay overall, but nothing memorable. less

Very pleased with my stay at the Best Western Airport Suites, Indianapolis, IN. I needed an overnight room due to an evening business meeting followed by a morning meeting. The location is excellent, not too far from downtown and easily accessible by Interstate 465. My room was very clean and quiet. Hotel staff were friendly and both the check-in and check-out processes were quick and easy, and I was able to obtain a printed receipt for my expense reporting. I will definitely stay at this property in the future for business travel. less

The hotel desk staff love talking at max volume on speaker phone??? all hours of the day and late nights. Seem to have their friends just come by and chat for a few hours with no concern how loud they are. ( So it sucks being in a room near the lobby having to hear them when lying in bed ) Even then they’re doing that stuff to as people check in and out. What’s up with the junky square pillows and no fitted bottom bed sheets?!? Lastly It would be nice if the only 2 vending machines available would actually work too. less

Don't stay here. I woke up at 3 AM covered in bed bug bites and went to reception to request a new room. I was told I should "chill out" for an hour because nightly inventory was being done and there was no way to determine which rooms were occupied. I said I had to be up at 5 AM anyway for a flight and miraculously he was able to get into the system and find a room (2 doors down from mine). When I asked for the key I was told I had to first move out of my existing room. When I complained about having to go up to my room, get my stuff and then come back down to reception, he asked me why I had such a bad attitude. I explained again that I had been woken up at 3 AM by bed bugs in one of his rooms and that he should be apologetic and compassionate, to which he replied that he didn't know about the bed bugs and he didn't own the hotel anyway. When I pointed out that he represented the hotel and that he was the one with the bad attitude he said "well you could just leave". So I did. And I will never be back. less

We got a double bed suite for $40 ($46 with tax) on Travelocity. Woohoo! Sitting area with couch, desk and tv. Kitchenette in little hallway. Bed at back of suite, almost it's own room with another tv. Carpet clean, bath clean. Bed/pillows comfy. We were on first floor right next to ice machine which we only heard once and close to breakfast area which we didn't hear at all. Clean little breakfast area with all the basics. Staff having some check-in problems with others, but we were good since booked on-line. Great value for our dollar. less