Best Western Airport Suites

55 S High School Road, Indianapolis, Indiana, 46241-1109, United States
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Best Western Airport Suites

An all-studio suite hotel, the Best Western Airport Suites is conveniently located just ten miles southwest of the Indianapolis International Airport. Each of our suites offers a mini-refrigerator, microwave, coffeemaker, hairdryer, iron and ironing show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
55 S High School Road, Indianapolis, Indiana, 46241-1109, United States

Reviews of Best Western Airport Suites

Traveller Overview:
3.5 Rating: 291 reviews
Excellent 31%
Very Good 21%
Average 13%
Poor 19%
Terrible 13%
Rating

RoadGuys2, wrote review 11/01/2022

Got a suite

Good for a quick, overnight or, slightly extended stay. We had a suite, complete with small kitchenette. Nice and comfortable. We didn't have any of the bad experiences noted by some other reviewers.... more

Rating

bthomp2147, wrote review 03/01/2022

Do not stay here

Rooms are a mess, staff acted like they didn't want to be there. No breakfast on Sunday. I suggest finding a different place to stay. No one would be at the desk when you went there. I had to yell ... more

Owner Response
Jamie Hansen, Owner at Best Western Airport Suites, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Rating

mrueckert, wrote review 25/11/2021

Bad service.

Don't stay here this hotel is horrible. Staff is the worst, the rooms and linens are not clean, hot water ran out after 10 minutes. If I was you I would find something else. The staff is the worst can... more

Rating

kde222, wrote review 18/11/2021

Suboptimal with NASTY front desk personal

We checked into this property after 8 pm on a Friday night. The reception that we received was hostile. As a BW rewards member, I had a rewards certificate to use, however, the hostile receptionist re... more

Owner Response
Jamie Hansen, Owner at Best Western Airport Suites, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Rating

JoshuaS551, wrote review 07/11/2021

Easy stay for easy $$

Was a fine value! Clean & comfortable, with easy interstate access. If you need a good room, good shower and a place to call home while in town for other things, this is a great pick! You could spend ... more