Best Western Airport Suites

The first issue I unfortunately came across was the uncleanliness of the room, smoking papers literally sitting on the couch as I walked in, not hard to miss so I'm not sure why cleaning staff missed that on top of other surfaces being dirty and sticky to the touch which was unsettling especially during a time where Covid 19 is so hard to maintain. Next would be the rudeness and professionalism of one of the staff, definitely created a negative atmosphere in front of other guests towards me just for walking in the hotel. I don't get it but definitely won't be dealing with that type of service again. less

nice and clean allstudio hotel with bedroom and living room with wet bar 2 tvs in morning have hot breakfast choice of meat ham bacon waffle yougart cereal fitnees room new equipments going to stay again less

we stayed this hotel 1 night was nice and clean suites room wth living room and bed room with 2 tvs wet bar minifridge microwave in morning hot breakfast choice of meat waffle yougart 3 chice of juice we going stay again there thxs less

Not clean, staff is unprofessional lazy. on their phone personal texting phone calls distracted while checking in, having an argument with family member. Breakfast was cold and food was old and stale. Worst Best Western i have stayed at. Sad day for Best Western. I am very loyal customer to this brand. Major failure!! less

Stayed the night with a small group that was attending a couple functions in town the next day. During the night, 1 of the rooms were found to have bedbugs, called the front desk. All they would do was "spray" for them & roll the mattress over! Then the next morning for the breakfast that was included, went early to get a cup of coffee. They were prepping for the opening in about 1/2 hr, mentioned to the staff that we had a big group coming down soon bc of our schedules and there needed to be more food out. Left with my coffee to go back to the room for a bit. When arriving back there when they were "open" found the 2 staff with THERE plates heaped full & the food containers almost empty, made another comment about our group to them and they disappeared to eat there food!!! So disappointed with this hotel, had to find other breakfast food & will never stay again, neither should anyone else for that matter!!! less