Great location, pleasant staff, nice rooms
25/04/2017 rossstreet, San Francisco
Great hotel location. We were in town for an event at the Convention Center, which is one freeway exit away. Airport is literally across the street. Staff was nice and friendly and pleasantly respo... more
Great hotel location. We were in town for an event at the Convention Center, which is one freeway exit away. Airport is literally across the street. Staff was nice and friendly and pleasantly responsive (lost key, needed plastic fork, checking out). Rooms are nice size, beds comfortable. Restaurant was fine, ate dinner there. Had the Reuben sandwich. Corned beef is often tough or chewy and this wasn't, it was good.
Main drawback is noise, which I think can be mitigated with proper room selection. The hotel is sandwiched between the freeway and the airport. Next time I will request a room facing the interior courtyard (which I figure are the quietest). After that, an exterior room facing north or south (i.e. directly facing neither the freeway or airport). Our room faced the airport. The airport noise actually isn't bad (it's not a busy airport), but street noise is. Like I say, request a room in the right location if noise is an issue.
Overall, I would stay here again if I'm in town again. less
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review
Thank you for taking the time to write a review. We're glad to hear that out hotel met with your needs during your stay. Your concerns regarding the Corned Beef will be forwarded to the Restaurant Manager.
We do hope to see you on future trips to the area.