Best Western Airport Inn

We were in a hurry to find a place to stay and usually a Best Western will offer your comfortable and clean stay. We chose wrong. I did not feel safe. That is the first thing- it felt unsafe and not secure. The walls were paper thin even though the outside seemed to be some painted block. We could hear everything from the person upstairs. The room seemed drab and outdated. It appeared clean. The flooring was a cheap vinyl faux wood that was noisy to walk on. The bed was okay, no real complaints. However, the pillows were terrible. The pool looked clean and taken care of. It was located outside. If you just need to lay your head to sleep it will work. The shuttle driver was TERRIBLE. She practically tossed our items out and was back in the van before we were back there to get it. We were not even on the sidewalk and she was driving away. I was truly put off by that, thankfully it was as we were leaving. The other staff seemed friendly enough. less

we forgot Corona virus mask on bed. we called from airport and front desk had housekeeper find mask, we asked to have the shuttle driver bring mask to airport on its next trip. Our mask arrived 45 minutes later. We had already been impressed with cleanliness and price but this was fabulous! less

Staff was very friendly. Hotel/room was clean. Extremely close to the airport, which was the reason for our stay. We needed a room the night before our early morning flight and the hotel also has a free airport shuttle. However the walls are extremely thin and we could hear everything from neighboring rooms. The hotel is an older hotel that could use some updating. Even though the hotel is convenient, overall it seemed over priced. For $179 it was a noisy room with a direct view of the dumpster. Again, it served its purpose but feel it should have cost less. less

The shuttle was timely and efficient. The desk staff was friendly and efficient as well. Nice restaurant attached to the hotel. Room was spacious, neat and clean. There is a little noise from the planes early in the evening,, but hey, it's very close to the airport! Which is what I wanted. less

One morning out of six,I had issues with the lack of hot water. The noise from planes flying over can be a little annoying, but they provide earplugs in the room and I was never kept up at night by it. Housekeeping did an excellent job. The room was always clean and neat. This hotel is sort of isolated, though. Other than the on site restaurant and bar, there aren't many options in close proximity. Overall, I was pleased with my stay and would stay here again. less