Horrible stay at the best Western Adirondack Inn
12/06/2017 sandralX5005EC, Westchester County, New York
Look elsewhere! The room was dated. The service was miserable. The cleaning staff did not service our room for two consecutive days, even when we asked them to return. The only good part was breakfas... more
Look elsewhere! The room was dated. The service was miserable. The cleaning staff did not service our room for two consecutive days, even when we asked them to return. The only good part was breakfast, because of a lovely woman named Gloria. Otherwise there are many high quality hotels, Inns and bed-and-breakfast in Lake Placid. I suggest you look elsewhere less
John L, General Manager at Best Western Adirondack Inn, responded to this review
Thank you for staying with us and for taking the time to review our hotel! Judging by our past reviews, you had an experience that is out of the norm for our guests. I apologize for that. Next time something like this happens in your travels, I would encourage you to seek out management, so the issue(s) can be fixed at that time. It is extremely difficult, if not impossible to fix post stay. I'm sure you understand that.
I thank you though, as I will be using your feedback to ensure ultimate satisfaction for future guests.
John La Selva