Convenient location for Hockey Fans
02/04/2018 cwhitmarsh, Oswego, New York
We stayed here two nights during the Division Three NCAA Hockey Finals. The hotel is right across the street from the ice rink. They served a great breakfast. The room was clean, the bed was comfortab... more
We stayed here two nights during the Division Three NCAA Hockey Finals. The hotel is right across the street from the ice rink. They served a great breakfast. The room was clean, the bed was comfortable. There were a lot of hockey teams staying there; people with entitled attitudes who had no idea how to be parents to out of control boys. Knocking on doors in the middle of the night, loud unruly behavior, hockey equipment all over the lobby presenting trip hazards, people acting like vultures at breakfast taking all of the food before anyone else could get a single serving. We won't stay here again during hockey season. Also, the parking was awful. less
BWAdkinn, Guest Relations Manager at Best Western Adirondack Inn, responded to this review
Thank you for taking the time to write out this review. Your honest input will allow us to provide a better experience for future guests. We are glad to hear that you enjoyed the breakfast and your room. We understand that the hotel can be hectic during a hockey event with so many kids and parents staying at one time, and we will do a better job of reminding the parents that there are other guests beside them. If you call us before you make a reservation, our staff can tel you exactly when hockey teams will be staying, and we can find the best time for you, even during hockey season. Thanks again for the review, and we hope to see you in Lake Placid again soon!