Room's great, Service is not.
20/01/2019 tylercavage, Savannah, Tennessee
I was schedule to stay at this location for ten days and almost everyday the hotel never made the beds, but only threw the covers on each bed. I reported this to the front desk numerous times only to ... more
I was schedule to stay at this location for ten days and almost everyday the hotel never made the beds, but only threw the covers on each bed. I reported this to the front desk numerous times only to get the "I don't know" response.
Terrible, just terrible. less
Best Western C, Manager at Best Western Adena Inn, responded to this review
Dear tylercavage,
I am so sorry that your room was not cleaned properly or that the bed was never made during your stay. The front desk should have handled the situation while you were there. Again I apologize that your stay was not a good one and I will be taking this up with the staff.
Thank you,
Nicole Kuhbander-AGM