Not What You Would Expect From Best Western
15/05/2019 Grannie24, Mechanicsville, VA
Stayed one night while traveling. Hotel is a little tricky to find and is in a rather unusual location-kind of behind a restaurant and strip mall. Took forever to check in because there was one pers... more
Stayed one night while traveling. Hotel is a little tricky to find and is in a rather unusual location-kind of behind a restaurant and strip mall. Took forever to check in because there was one person at the reception desk and there was some issue with the reservation of the gentleman in front of me. Finally another person came in and helped get that straight and checked me in. When we were bringing in our luggage, we passed several people in the parking lot and hallways who looked a little 'sketchy' and I felt a little uneasy. We ended up getting dinner and bringing it back to the lobby area and ate at the tables set up for breakfast. While eating we noticed several random people going into the office area and just hanging out. They were not dressed as employees. This was also the case the next morning when we checked out. Breakfast was mediocre; just the typical selections. There is no elevator, so if steps are a problem for you, you will need a room on the first floor. I would not stay here again. The room was okay, but I did not feel comfortable here. less
Best Western C, General Manager at Best Western Adena Inn, responded to this review
We appreciate you letting us know how your stay was at our hotel. We strive to try and make you feel comfortable while staying with us. We are also sorry that you were not fond of our breakfast. Again We do appreciate you leaving your feedback on your stay.