Best Western Adams Inn Quincy-Boston

29 Hancock Street, Quincy, Massachusetts, 02171-1707, United States
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Best Western Adams Inn Quincy-Boston

The Best of Boston in Quincy! Take advantage of great services and amenities at this Boston area hotel at affordable rates guaranteed! Offering airport shuttle service to and from Logan Airport- see details under transportation. Conveniently located show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
29 Hancock Street, Quincy, Massachusetts, 02171-1707, United States

Reviews of Best Western Adams Inn Quincy-Boston

Traveller Overview:
3.5 Rating: 1497 reviews
Excellent 27%
Very Good 33%
Average 19%
Poor 9%
Terrible 10%
Rating

jyakawiak, wrote review 16/12/2021

Disappointing

The staff at the hotel are very friendly and always address my needs however, the hotel is in major need of renovation and or repair. I have stayed at the hotel a total of three times and will not be ... more

Owner Response
Catherine Stevens, General Manager at Best Western Adams Inn Quincy-Boston, responded to this review
Dear jyakawiak, Thank you for taking the time to write your review! Your kind words about the staff are wonderful to hear, thank you! We are all disappointed that we did not exceed your expectations regarding your room, though! We have forwarded your comments to upper management so they can be aware of the situation. We do hope that our friendly staff will give you a great reason to come back again to enjoy a lovely waterfront room in Quincy! Hoping to see you again! My best, Catherine
Rating

carlaleo89, wrote review 09/12/2021

Noise complaints and loud water pipes.

This was the first stop for my honeymoon and it was very uncomfortable because of the loud noise complaints in the room next to us. There were plenty rooms vacant on the floor I was in so I didn’t lik... more

Owner Response
Catherine Stevens, General Manager at Best Western Adams Inn Quincy-Boston, responded to this review
Dear Carlaleo89, Thank you for your review although we are disappointed that you did not enjoy your stay! Your feedback is very much appreciated and we will use your comments to retrain the front desk team so they can better handle the room assignments moving forward. We will also work with the engineering team to look into the issue with the showers! Thank you again for your feedback and please do give us another try in the future. My best, Catherine Stevens General Manager
Rating

mariquaqua, wrote review 24/11/2021

Smelly rooms

Smoke smelling rooms and hallways, amenities not in working conditions, doors did not close or open correctly. The location was the only decent experience. Definitely not recommended for a quick stay... more

Owner Response
Kevin C, General Manager at Best Western Adams Inn Quincy-Boston, responded to this review
I'm sorry to hear about your experience. We have recently renovated our hallway carpets. We hope to see you again.
Rating

leland9, wrote review 14/11/2021

Great Experience

QHS Class of 1986 hosted the 35th reunion at the Best Western Quincy Adams Inn. It was the perfect place to host this event. The room was beautiful, food was great and the banquet manager Denise Mur... more

Owner Response
Kevin C, General Manager at Best Western Adams Inn Quincy-Boston, responded to this review
Thank you for your review Leland. We are happy to hear that you enjoyed you reunion. Please come by for our Gazebo events this summer!
Rating

KB2Adventures, wrote review 01/11/2021

Will NOT be staying here again

We stayed at this hotel a couple years ago and it was great. But this trip was the complete opposite. When we arrived 3 hours after check in time, our room had not been cleaned yet, we waited 45 min... more

Owner Response
Jamie Hansen, Owner at Best Western Adams Inn Quincy-Boston, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.