Best Western Adams Inn Quincy-Boston

The staff at the hotel are very friendly and always address my needs however, the hotel is in major need of renovation and or repair. I have stayed at the hotel a total of three times and will not be retuning as every room I stayed or had to be moved to there were major issues with the heat, hot water, lighting and electrical devices. less

This was the first stop for my honeymoon and it was very uncomfortable because of the loud noise complaints in the room next to us. There were plenty rooms vacant on the floor I was in so I didn’t like how they gave me a room for me and my husband right next to some other people they could’ve at least stretched out the room to another one. and also the noises from turning on the shower. I was up all night hearing other people in their rooms trying to turn their bathroom shower on but the pipes made a horrible loud noise. less

Smoke smelling rooms and hallways, amenities not in working conditions, doors did not close or open correctly. The location was the only decent experience. Definitely not recommended for a quick stay. less

QHS Class of 1986 hosted the 35th reunion at the Best Western Quincy Adams Inn. It was the perfect place to host this event. The room was beautiful, food was great and the banquet manager Denise Murphy was amazing!!! less

We stayed at this hotel a couple years ago and it was great. But this trip was the complete opposite. When we arrived 3 hours after check in time, our room had not been cleaned yet, we waited 45 min, and with the room still not cleaned was given the option from the front desk to either go to a smaller, more expensive room, or leave and find somewhere else to stay. It was late, so we asked if they could contact a manager, which they finally did after 20 min, and we were given the smaller room for a cheaper rate. Score 1 for us! Well....despite the hotel being "smoke free", the room wreaked of smoke, but again, it's late so we decided to suck it up. Next morning we went to get their complimentary hot breakfast, which the price of the hotel supposedly includes, and we discover no breakfast, only cold sack breakfast. I had called 3 weeks prior to confirm this would be available and was told yes. So now more money out of my pocket to take my family out for a hot breakfast. Last issue was with check out when we learned our room pricing had not been corrected. Another 30 min of waiting and they finally fixed it. Sidenote: When we were trying to check in, there were 2 other families turned away that had reservations, but their rooms had never been cleaned before housekeeping left for the day. NEVER AGAIN will we be staying here. less