Visited the Best Western from 9/19/2020 to 9/26/2020, staying in room 303 (2 Queen bed room) which was on the front side of the hotel very close to the office area and a short walk to the breakfast room and pool-area ice machine.
The room was very nice, clean, modern and up-to-date, had plenty of electrical outlets for my devices (a great perk), and a great HVAC unit. I supposed many folks would be running heat at the time of my visit, but I love a cold room, so I ran the A/C or at least the fan most of the time.
Due to Covid, no room service was happening at the time, but that was fine.
I simply sat the trash bags out whenever they needed emptying, and new bags were furnished upon request. Whenever I needed new towels or linens, I simply called the front desk and they hung new ones on the door in a bag, and I bagged up the dirty ones and sat them outside the door as well.
Bathroom was good, with lots of counter space on the sink area, an overhead light inside the shower stall (a real plus). I'm used to a "grab bar" inside the shower, so was disappointed there wasn't one inside.
Room had a mini-fridge and microwave which I made good use of during the visit.
My only real complaint was the lack of a hot breakfast, as all they were having due to Covid was "grab and go" items. I had to buy my "hot food items" elsewhere, then heat it up in the room in the mornings. I felt that an equivalent discount per night was in order due to the fact I had to spend extra money elsewhere to get a hot breakfast each morning. Considering my stay was for a full week, this added up to around $70, and a discount on the room rate would've been very handy.
Perhaps this and all other hotels which offer a hot breakfast normally should consider daily gift cards to local restaurants to replace that meal most folks would get at the hotel instead of offering these "grab and go" items, as they just don't do the job a hot breakfast would do in getting one going in the morning.
The staff was excellent to deal with during the visit, however. Everyone was friendly and helpful; it was nice seeing the same faces each day. Each evening, I went to the lobby to collect the "complementary cookies" offered, and it was always a pleasure to do so.
There was even a "welcome gift" awaiting my arrival at the front desk upon check-in. I received a gift basket with some local food and drink items which I enjoyed a lot, and a nice wooden cutting board.
While the location of this hotel isn't "right in" downtown Bar Harbor, it wasn't too far a drive, and traffic was never an issue between the hotel and town during our stay. It was very convenient to the Mainely Meats BBQ location just a short distance down the road, which I frequented during my visit.
All in all, I would highly recommend a stay at the Best Western Acadia Inn while visiting the area. Hoping to return again someday in "non-Covid" times when things are much more "normal" in circumstances. less
Jane Koehling, General Manager at Best Western Acadia Park Inn, responded to this review
We thank you very much for your stay and this great review. We also wish to have our breakfast buffet back to normal. Our offerings did include heated breakfast sandwiches and offered hot oatmeal as a cereal choice. I am happy you chose to visit our neighboring restaurant to enjoy a larger, hotter meal. We do hope you will stay again in the non-Covid times ahead and see just how great our breakfast is under usual circumstances. Stay well and thank you again! Acadia Jane