Bergen Bors Hotel

Vagsallmenningen 1, Bergen, 5014, Norway
based on 503 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Bergen Bors Hotel

Bergen Bors Hotel - Luxury accommodation in the heart of the Bergen. The hotel has 127 rooms and suites designed to satisfy the highest expectations. Bespoke furniture combined with modern Scandinavian design adds character to the interior. Room cate show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Vagsallmenningen 1, Bergen, 5014, Norway

Reviews of Bergen Bors Hotel

Traveller Overview:
4.5 Rating: 503 reviews
Excellent 55%
Very Good 31%
Average 7%
Poor 3%
Terrible 1%
Rating

Gabe_traveller69, wrote review 11/02/2021

Unfortunately charged for my room Twice, money reimbursement ???

Let’s get started from the beginning At arrival my pre booked room was not available??? They have taken my payment as a regular practice... So My Wife and I were put in a horrible room with a great v... more

Owner Response
Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Gabe, First of all; thank you so much for taking the time to paint such a detailed image of your recent stay with us. Please accept our sincere apologies. We are normally known for our exceptional attention to details. Having said that, we hope you can understand our regret for missing that mark during your stay. Due to reasons regarding security around our payment system, we ask all our guests to authorize their credit cards in our card machine. In rare cases, the authorized amount can freeze, but this is simply an issue connected to one of our card machine providers. We are so sorry this happened during your stay - know that we would never do this intentionally, and that we take these matters very seriously. Any incident regarding credit cards, we try to fix as soon as possible, so please contact us directly. In order to fix this issue, we will need to know which name this specific reservation was linked to. When it comes to our rooms, we have 127 of them - 9 different categories. Many of the rooms have beautiful views; some towards the mountains, some are facing the city and others are facing the wonderful Bryggen Harbor. We are so sorry for not being able to hand you one of these rooms. These rooms are quite popular and are booked regularly, so this was most likely linked to the lack of occupancy. We would love to make it up to you by giving you several options for your next visit, but please let us know in advance, as our higher category rooms are often prebooked. We kindly ask you to either send us a personal message or to call us. We would love to apologize to you further and explain the electrical situation. Please know that all the incidents you faced during your stay were 100% unintended, and that we strive to create a perfectly-balanced and safe environment for all our guests. Once again, please accept our apologies. We wish nothing but the best for you, and we would love to make it up to you. Have an awesome weekend, stay safe and definitely stay in touch! We will make sure to assist you in every way possible, as well as create a magical experience for your next visit. Best regards, Rinat | 1. Receptionist Bergen Børs Hotel
Rating

Vidar R, wrote review 30/01/2021

Best local hotel group in Bergen

Bergen Børs has all facilities you need to have an efficient and good stay in Bergen both for business and pleasure, excellent position, professional staff and all supporting "tools" Ironing board in ... more

Owner Response
Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear VIdar, Thank you so much for the amazing 5 stars that you provided us after your recent stay with us - we appreciate you so much! We hope you can imagine how happy it makes us, knowing you were satisfied with our facilities, staff and amenities. We strive to improve this even more at this very moment. Our vision is to create the most unique hotel experience any guest has had in the past, so definitely keep an eye open for future news and updates :-D Once again, you have our most sincere appreciation, and know that we would love to welcome you back soon. Have a great weekend, stay safe and hydrated and enjoy life to the fullest! Best regards, Rinat
Rating

TravelerNumber19, wrote review 11/01/2021

Stylish and cosy hotel - and couldn't be more central

We spent three nights in a Superior Room with view to Bryggen and the harbour. The style and furniture of the room was super elegant but also cosy, so that we felt like home (no, better). The staff w... more

Owner Response
Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Traveler, We are absolutely delighted to read about your stay with us at Bergen Børs Hotel! If you liked our Superior room, you have to try one of our Junior Suites - they not only have a magical view towards the most historical part of Bergen, but they also have some pretty awesome bathrooms - it's almost like being in a spa! Reading about your experience and how much you enjoyed all the facilities the hotel could provide makes us so happy, and we thank you for that. You are more than welcome to return anytime! It would be a pleasure to see you again :-) Have a wonderful day, stay safe and enjoy life to the fullest :-) Best regards, Rinat
Rating

kikki59, wrote review 21/10/2020

Not quite up to standard

Bergen Børs claims to be a luxury hotel, but they might be setting the bar a bit too high. We stayed in a historic room, very lovely, and the bathroom was awesome. However, a few details spoiled the i... more

Owner Response
Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear valued guest, We want to thank you for taking the time to review your stay with us. We are indeed working on becoming the perfect hotel for all future guests, but we need honest reviews in order to improve and become the best, which is exactly why we appreciate your honest feedback. It is so sad to read that our Scandinavian design did not meet your standards - we have used very professional designers in order to have a minimalist, yet appealing and inviting style in all our rooms. Regarding the soaps, we will bring this further to our housekeeping manager, so that she can review this matter. We are so sorry about the inconvenience regarding the phone call. We have a strict policy on private calls while at work. If this was the case, we will make sure it never happens again, as this is something we will discuss with the team as we speak. We do our best to make our guests feel welcomed and at ease. We are very grateful for your review, as this is something we will use to grow and become better. It is our pleasure to welcome you back to us. We want to prove to you that staying with us is the right choice. Please let us know if you ever decide to visit again, and we will make sure you have an amazing stay. Have a beautiful week and stay safe! Best regards, Rinat
Rating

TheSuitcase, wrote review 04/10/2020

Declining awesomeness

I spent 3 nights at Bergen Børs; a hotel I called “my new favourite hotel in Bergen” the last time I reviewed it. This time around it didn’t blow me away. Last time I got an upgrade to a spacious roo... more

Owner Response
Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear valued guest, Thank you so much for the review. We are so happy our facilities and homemade liver pate met your standards! We would love the recipe, but the rumors say it's secret! We're absolutely delighted with our location - our guests love that everything is a stone's throw away! On another note; It breaks our hearts to read about the lack of cleanliness in the room you were handed - know that this was absolutely not intended in any way, and we take these matters very seriously. We hope the front office agents offered you a good compensation, as this would be the least we could have done for you at the time. This will be sent to our housekeeping manager for further review, that we can assure you. Please accept our sincere apologies, and let us make it up to you on your next visit. Thanks once again for taking the time to review your stay in such a detailed way - we appreciate every word, and we look forward to welcoming you again! Have an amazing week and stay safe! Best regards, Rinat