10/04/2018 Erika S, Lincoln, United Kingdom
Stunning building, out of the way of amenities, but lovely retreat to get away from it all... If you need cash, make sure you get some before you get there, as there are no cash machines nearby. Hotel... more
Stunning building, out of the way of amenities, but lovely retreat to get away from it all... If you need cash, make sure you get some before you get there, as there are no cash machines nearby. Hotel is clean and inviting, as are the rooms. Breakfast was really lovely, offering freshly cooked breakfast menu as well as the regular self service full English and continental ... Evening meal was not brilliant in either selections or preparation... ie. meats all overcooked (should not be killed twice). Chicken Kiev should have a succulent centre and not be dry... Which was pointed out to the staff...
Day staff, friendly, but reserved... Night staff, spot on... made to feel very welcomed.
But all-in-all enjoyed the stay and would visit again. less
Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review
Dear Erika S,
Thanks for posting a review of your recent stay at the Bank House Hotel, Spa and Golf. Your positive comments are much appreciated and am pleased that you found us to be such a lovely retreat to get away form it all. I am sorry that your evening dinning experience was a little disappointing on this occasion and did not mirror your experience at breakfast. I am sure when you next visit you will experience an improvement on this. We look forward to welcoming you back at some point in the future.