Aviator Hotel & Suites, BW Signature Collection

This hotel is absolutely dirty, disgusting, moldy, and has ZERO help from staff. Reservations messed up, no luggage carts to move stuff in, broken elevators, no house keeping service after multiple requests, no breakfast available, asked for assistance and requests were never honored. DO NOT STAY here. It’s a trap. STINKS! less

I cancelled my reservation well in advance. Was told twice it will be taken care of. Still no refund!!! It has been almost a month! Avoid this hotel at all costs. If they cannot resolve such an easy issue, no telling what kind of a mess the hotel is in. less

Cleanliness of rooms, bathroom and hotel overall was not what we normally expect or see at other locations. We’ve stayed at a lot of Best Westerns in the last 12 months, across multiple states. Surprising they call this a BW Premiere. less

This hotel was ok for a quick one night sleep. The area leading into the hotel was a little run down looking and made the overall feel of the hotel a little unsafe, although I feel it is safe. We were a little concerned about leaving our car in the back parking lot. The hotel did not offer us breakfast because the staff were out on vacation for the next two weeks, something we were not notified about before we booked or when we checked in. apparently it happens once a year, so check for breakfast offers. The hotel looked clean and fairly welcoming, but I honestly just felt a level of dirty there. The rooms were clean enough and the beds were comfortable. Mattresses were not fully covered which i prefer. Bathroom was clean enough, the shower was good but the floor was sloping a bit to the drain and took me off guard. The hairdryer died in the first 20 seconds of use which the office staff said they would take care of. The office staff were phenomenal and very helpful. less

I enjoyed my stay at this hotel. The pool was refreshing and hot tub was very relaxing. I’m glad I became a member with this hotel. Great area and fun things to go and do with family and friends. I would definitely come again! less