Outdated hotel dressed as a “Signature” Best Western
We spoke to them about needing a king bed and a sofa bed. They put us in a king room with sofa bed. We paid extra to check in early, opened the sofa bed, old dried food fell on the floor and the sofa ... more
We spoke to them about needing a king bed and a sofa bed. They put us in a king room with sofa bed. We paid extra to check in early, opened the sofa bed, old dried food fell on the floor and the sofa bed looked worse than mattresses I’ve seen on curbs. There was ZERO bedding for the “sofa bed” and when we called down to the front desk, they had a hard time figuring out what bedding we would need for the sofa bed. Will probably go back to the Hampton Inn we usually stay at… less
Jamie Hansen, Owner at Aviator Hotel & Suites, BW Signature Collection, responded to this review
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