Aiden by Best Western @ St. George

316 E Saint George Boulevard, Saint George, Utah, 84770-2955, United States
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Aiden by Best Western @ St. George

Our hotel has adopted a boutique-style ambience that will guarantee your stay with us will be the most relaxing and accommodating youll ever experience. With 50-inch flat screen TVs, high-end furnishings, free Wi-Fi and a hot complimentary breakfast, show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
316 E Saint George Boulevard, Saint George, Utah, 84770-2955, United States

Reviews of Aiden by Best Western @ St. George

Traveller Overview:
4.5 Rating: 804 reviews
Excellent 58%
Very Good 31%
Average 7%
Poor 1%
Terrible 0%
Rating

GladeRoper, wrote review 20/06/2022

Miserable night of sleep

Searched for a hotel with at least three stars, and was disgusted when we showed up to find a motel. In what universe does a motel advertise itself as a three star hotel? Once we got settled, the air... more

Owner Response
Jordan Wittwer, General Manager at Aiden By Best Western @ St. George, responded to this review
Hello GladeRoper, thank you for taking the time to leave us a review. I'm glad that you liked the service by our friendly front desk receptionist. I'm sorry to hear that you did not enjoy the rest of your stay. We strive to exceed our guest's expectations and are sad when that does not happen. I would like to follow up with you on some of your feedback for clarification. Our star rating is based on our amenities and offerings and is not something we choose arbitrarily. It is a rating based on specific criteria set by the site that you see the rating on. I apologize for the air conditioner being too loud. We clean them regularly and replace them or fix them as soon as we know of a problem. Our maintenance team has addressed the problem with that particular AC unit. I apologize for not catching the problem prior to your arrival. I'm sorry to hear that the carpet was too dingy. I want you to know that our carpets are cleaned by a professional carpet cleaning business periodically along with our housekeepers daily cleaning. The drain has been seen to so that it drains much faster now. Thank you for letting us know so that we could address it for the benefit of our future guests. I have sent you a private email with an offer for a large discount off a future stay. If you have any additional feedback, please let me know. I can assure you that your experience was not the norm at our motel, and we would love to have another opportunity to prove that. Thanks again for your feedback.
Rating

JasonC185, wrote review 17/06/2022

Alright hotel

It was alright the employees were very nice the hotel was nothing great. Our first time in St George on our way to Colorado. The town seemed boring and the people that lived there did not seem happy ... more

Owner Response
Jordan Wittwer, General Manager at Aiden By Best Western @ St. George, responded to this review
Thank you, JasonC185 for taking the time to leave us a review. I'm glad that you enjoyed our nice team members. We truly have an amazing team who do their best to exceed our guest's expecations each day. I'm sorry to hear that we did not "wow" you! That is our goal for all of our guests and when we hear that a guest's stay was just "alright", we are disappointed. If you have any additional feedback on how we can exceed your expecations on a future stay, please reach out to me. I would love to hear any suggesitons you have! I hope that we can have another opportunity to host you.
Rating

Jet532273, wrote review 15/06/2022

Best hotel I ever stayed at!

Extremely clean rooms! New and updated. Very nice pool and hot tub. The staff is very friendly and the breakfast had a variety and hot food. This is the best hotel I ever stayed at and I stay at 20 ho... more

Rating

dlbandoni, wrote review 12/06/2022

Great Place To Stay!

The Aiden in St. George is a great place to stay. We chose it on line not knowing what we would find. Upon arrival we were so pleased! Great location, very clean property, staff very friendly and the... more

Rating

AnnaSch2014, wrote review 31/05/2022

Staff very kind and helpful.

Rooms very clean and confortable. Walking distance to restaurants and shops. Nice restaurants in the vicinity. I would definitely recommend it for a stay in St George. Easy to find. The staff is real... more

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