Noisy rooms, needs some attention
The hotel is quite nice, considered the modest price. It is clean, has lots of parking space and they try to be a bit different (the art, shower gel packs, room decoration).
However, it advertises wi... more
The hotel is quite nice, considered the modest price. It is clean, has lots of parking space and they try to be a bit different (the art, shower gel packs, room decoration).
However, it advertises with having soundproofed rooms. They have not. I’m sleeping in room 56, next to the elevator and every night so far I have been woken up around 6 o’ clock by loud sounds of heavy doors smashing, people talking and rolling suitcases.
The waterdrain underneath the shower does not keep up with the water flow and hence lots of water flow out into the rest of the bathroom. Also, leaks appear immediately after starting showering. Fortunately they provide plenty of fluffy towels to dry the room afterwards.
When returning in the third day I had to go to the reception for some toilet paper and shampoo as it had not been refilled for two days.
Considering the state of the hotel, it needs some updating; it does not live up to the 4 stars expectation.
Next to that, my travel companion placed a review here and was patronized by the general manager in a swift reaction. Instead of accepting constructive feedback, he starts an attack and points out we would be angry as we could not cancel our third night. That is not the case: we merely informed about our options - in the end we decided to stay to enjoy a day at Gardaland. I strongly suggest the general manager to spent a night in room 56 or at least accept feedback. less
Alessandro Parisi, Direttore generale at JHD Dunant Hotel, responded to this review
See my previous answer to "Odiebla", your travel companion.
About me, you have never met me!
A. Parisi, dir.