Aiden by Best Western @ Denver West/Golden

We have passed by many times when it was the previous property. We decided to check it out. The exterior of the building is fun with murals of the Colorado experience. The lobby is amazing, cozy and welcoming. It is obvious that there is a lot of pride put into this hotel. The rooms are updated and the decor is fun. I love the hooks in the bathroom. Would definitely recommend and we are glad we stopped. less

The office was not easy to locate especially at night as it is detached from the main building without any clear signage. Check-in without reservation was quick and they were pet friendly. Got to the newly renovated room and tried to close the darkening shades but there weren’t any. Just a roll down shear type which provides zero privacy, given it was a ground floor unit. Turned the lights off and surprise! The parking lot lights lit up the room and combined with the noise from I-70 which is literally the back wall of the property made for a miserable night. At checkout I mentioned the blinds issue to the front desk clerk and she acted totally unaware. At $138, I expected a bit better. For Trip Advisor: Your review submission format, at least on an iphone is really poor. The character count is checked green so is the submit button and yet nothing happens. I am now on my PC and see a box to check that "I certify.... You can do better, put some effort into improving this part of your system. less

First of all, prospective visitors should know that this property changed hands and was completely renovated in July of 2021. Seeing that information on the website, I decided to book a room for a recent visit in spite of some not so good older reviews. We needed to stay on the west side of the metro area with easy access to Hwy 93 (Golden/Boulder) and I-70 West. This location was perfect. We were a little hesitant about being right between I-70 and West Colfax, but it was easily accessible and we heard very little traffic noise. I don't know whether to rank this as a mid range or budget hotel. It is certainly nicer than most budget hotels but the price of our room was in the budget range for the Denver area at this time. We were able to leave the fan on all night for "white noise." Some heat/ac units click on and off loudly enough to disturb your sleep, but we did not have that problem with this one. I was unfamiliar with the Aiden name so looked it up. "Aiden is a trendy new collection of modern, suburban boutique hotels with a cool, laid-back personality. No two hotels are alike." The hotel's decor is cleanly modern with hard surface flooring in most areas. The breakfast area is very large and bright, with tables well spaced and an outdoor patio. Super clean! They had a good variety of breakfast items, along with Starbuck's coffee. The rooms have interior hallways accessed by key card. We stayed in a double queen room. It was spacious, and included expected amenities--flat screen tv, fridge and coffeemaker but no microwave. Our room and bathroom were both clean and comfortable. We are sensitive to scented products and smells, and with Covid cleaning, some places are using products with heavy chemical odors or scents. Our room just smelled fresh and clean. Yay. The bed was one of the most comfortable I've ever slept on! I wish I'd thought to look at the brand. We had an adequate number of clean white towels, and while I wouldn't say they were luxury plush, they were just fine. Check in and check out were handled by staff who were professional and courteous. The price was very reasonable. We didn't have pets with us this trip, but I noticed that the hotel does allow pets. With the hard surface flooring, I'm sure it makes it easier to keep clean! We would definitely stay here again. less

I stayed here with my teenage son for one week in early August 2021. Pleasant experience! We stayed in a suite (room 228) and were impressed with room size. Breakfast was great, pool was clean and clear. Maids weren’t servicing rooms daily due to COVID, but towels, toiletries, etc were promptly brought to us by request. Thick walls to where we didn’t hear guests next door. Beds are comfy with four large pillows each; roomy couch (that pulls into sofabed) in living room area; couldn’t figure out how to pull sofabed out and called front desk; attendant came right up to our room to assist. Staff are very friendly. Convenient access to freeway. Already planning a return trip next year over spring break! Highly satisfied customer! less

I am staying at this hotel for four nights. The room had one big issue, it stinks like bug killer. I was in room 205 but I ask for a change. I wanted to be where I can see my car and 205 had a unpleasant smell. The kind lady moved me to 206 which was a better room. The problem is the smell was in that room also. I went to front desk to complain about the odor. At the time of contact the front desk clerk said it was because of cleaner, it is stronger due to Covid and I took that as an answer I don’t care what time of day that room and hallways stunk. Every morning I woke up with a headache and I went to bed with one. The weird think is when I left to go to my meetings a few blocks away, my headache was gone. The room was clean and the staff was nice, but honestly you need to figure out this unpleasant odor issue People should not have to smell that Every day. Yes, the odd stanch ruined the rating I give this hotel. less