Aiden by Best Western @ Denver West/Golden

15059 W Colfax Avenue, Golden, Colorado, 80401-4022, United States
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Aiden by Best Western @ Denver West/Golden

Always intriguing, Aiden by Best Western Denver West/Golden provides the necessities for todays connected business traveler and engaged tourist, offering modern sensibilities and BeYourSelfie moments for a one-of-a-kind social experience. Make memori show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
15059 W Colfax Avenue, Golden, Colorado, 80401-4022, United States

Reviews of Aiden by Best Western @ Denver West/Golden

Traveller Overview:
3.0 Rating: 372 reviews
Excellent 18%
Very Good 19%
Average 22%
Poor 16%
Terrible 22%
Rating

kmsjs, wrote review 01/11/2021

A gem in the city

We have passed by many times when it was the previous property. We decided to check it out. The exterior of the building is fun with murals of the Colorado experience. The lobby is amazing, cozy and w... more

Owner Response
Bianca Aguero, General Manager at Aiden by Best Western @ Denver West/Golden, responded to this review
Your review just made my day, thank you so much for taking the time to write it. As you mentioned on your review, there is a lot of pride put into this property being inspired by our beautiful Colorado and all the activities that can done during every season. There are still more pieces being added to our property and improvements we are still working on and would love to have you back once everything is completed. Thank you for choosing to stay with us and we will see you next time. :-)
Rating

Nadi A, wrote review 14/10/2021

Noisy with stadium lightning

The office was not easy to locate especially at night as it is detached from the main building without any clear signage. Check-in without reservation was quick and they were pet friendly. Got to the... more

Owner Response
Bianca Aguero, General Manager at Aiden by Best Western @ Denver West/Golden, responded to this review
Hi Nabi, I am sorry your stay was not satisfactory with the highway noise and the light. All of our rooms should have the blackout shade and if the front desk clerk seemed unaware of the issue that is probably why, the installers might of missed a room but we will double check on that. I hope you can give us another opportunity in the future and we can place you n a room facing the pool where it will be much quieter. :-)
Rating

misspWestSlope_CO, wrote review 04/10/2021

Ignore reviews prior to July 2021

First of all, prospective visitors should know that this property changed hands and was completely renovated in July of 2021. Seeing that information on the website, I decided to book a room for a re... more

Owner Response
Bianca Aguero, General Manager at Aiden by Best Western @ Denver West/Golden, responded to this review
Good morning, Thank you so much for taking the time to write this review and your experience staying in our brand new renovated Aiden hotel, I am happy to know that all our hard work during renovation has paid off. I appreciate you giving us an opportunity despite of all the old reviews, we are working really hard on changing the image the hotel had with the previous owners as a Days Inn and now with new ownership and new brand. Since you didn't have time to look at the mattress brand, I wanted to share with you that we have Serta mattresses. :-) Thank you so much for your feedback, we will see you next time you are in town.
Rating

andreadab79, wrote review 14/08/2021

Clean comfortable hotel and friendly staff!

I stayed here with my teenage son for one week in early August 2021. Pleasant experience! We stayed in a suite (room 228) and were impressed with room size. Breakfast was great, pool was clean and cle... more

Owner Response
Bianca Aguero, General Manager at Aiden by Best Western @ Denver West/Golden, responded to this review
Ms. Andrea, Your review just made my day, thank you so much for sharing your feedback. I am so happy to know that we made your stay comfortable and memorable and that you will be returning to stay with us. My staff will be so happy to know that all their hard work does pay off. Thank you so much for choosing to stay with us and we will see you next time. :-)
Rating

K9ThTammy, wrote review 27/02/2021

Terrible smell.

I am staying at this hotel for four nights. The room had one big issue, it stinks like bug killer. I was in room 205 but I ask for a change. I wanted to be where I can see my car and 205 had a unpl... more

Owner Response
Bianca Aguero, General Manager at Aiden by Best Western @ Denver West/Golden, responded to this review
Hi Tammy, Thank you so much for taking the time to fil out the review. I want to apologize if your stay was less than pleasant due to the strong smell in your room, I will make sure we look back at our cleaning procedures and chemicals to ensure this does not happen again in the future. Please accept my apologies and I hope you can give us another opportunity in the future.