Great location
25/11/2019 GlobetrotterBella, San Antonio, Texas
Pros:
Big rooms
Extensive complimentary breakfast
Clean
Plenty of complimentary parking
Right off the highway
Complimentary coffee, hot cocoa, and apples all day
Close to downtown Austin
Cons:
No p... more
Pros:
Big rooms
Extensive complimentary breakfast
Clean
Plenty of complimentary parking
Right off the highway
Complimentary coffee, hot cocoa, and apples all day
Close to downtown Austin
Cons:
No plugs next to the bed.
The AC would tune off often causing it to warm up.
This best western has been nicely remodeled. It definitely has a lot of charm.
Check In was easy. We were able to get two rooms next to each other.
The room: comfortable and clean. Spacious. My room had a fridge and a microwave. The bathroom was also clean and spacious. The toiletries provided included bar soap, shampoo, conditioner. The plugs in the room were too far from the bed and the plug that was by the bed was smack in the middle of the mattress, so you couldn't really plug anything in. They did have some USB charging ports on the desk next to the TV. At night, it got warm in the room. We got up several times to make it cooler in the room, but eventually we gave up.
The extras:
The breakfast buffet was pretty good. They had the typical continental breakfast items and then some. They offered tortillas with the hot meal of eggs, vegetarian refried beans and bacon. They had yogurts, fruit, pastries, waffles and pancakes.
Throughout the day, you can get coffee, hot cocoa and apples at the lobby.
In the room they have a keurig with coffee and tea pods available. less
Debbie S, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you so much for being our guest and your thorough review; we truly appreciate you. Please know we are always here for you, and I hope you mentioned the AC issue to staff while you were here. We want everything perfect for you. Hope we see you again soon.