Aiden by Best Western @ Austin City Hotel

2200 S I H 35, Austin, Texas, 78704-4436, United States
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Aiden by Best Western @ Austin City Hotel

Aiden by Best Western Austin City Hotel embodies a true authentic and boutique take on Austins eclectic spirit and the 78704 neighborhood. Enjoy our complimentary hot breakfast. Experience a true Austin experience with local flair in Opal Divines A show more

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Check-in & Check out16:00:00 | 11:00:00
2200 S I H 35, Austin, Texas, 78704-4436, United States

Reviews of Aiden by Best Western @ Austin City Hotel

Traveller Overview:
4.5 Rating: 1603 reviews
Excellent 56%
Very Good 29%
Average 9%
Poor 2%
Terrible 2%
Rating

Justbefair99, wrote review 21/11/2021

This is MOTEL with fresh paint

I was duped into staying here by Priceline's app. This is NOT a 4 star hotel. This isn't any closer to the airport as other similar motels. Just like any other motel, the staff is aloof, property p... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you for being our guest, and I apologize for any inconvenience you experienced. I am confused about the property photos being "catfished", as our guests frequently share that the property and the rooms look like the on-line photos. Hope you find a hotel that better fit your needs for your next Austin visit.
Rating

S3477WRjenniferw, wrote review 01/11/2021

Everything was great at this hotel!!

Cleanest hotel I’ve ever stayed. Great location for where we needed to go. Stayed 5 nights and used many of their facilities. My son loved the gym. It had everything he needed. I personally loved the ... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thanks so much for being our guest, and for your thorough review. We are so happy our hotel was a good fit for you all. We are always here for you; hope you will be back soon.
Rating

stepheneU8725WM, wrote review 01/11/2021

Aiden Best Western Austin

Best experience I’ve had at a best Western in a long time. Best experience at a hotel I’ve had in a long time. Every detail was perfect. Friendly staff room was in order everything was great!!! I will... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thanks so much for being our guest, and for sharing your feedback. We so appreciate your enthusiastic recommendation, especially that you will be staying in the future. Hope it's soon!
Rating

mang108, wrote review 25/10/2021

Thumbs up all around

The recently renovated Aiden is a friendly, well staffed, clean hotel with plenty of amenities. Pool, hot tub, restaurant, breakfast, baggage service, probably more? I didn't ask. it's located just so... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thanks so much for being our guest, and for sharing your feedback. We are happy that we were comfortable and convenient. Hope you will be back soon!
Rating

729miriamc, wrote review 13/10/2021

Good location for Austin

Good location for Austin, close to the freeway and other attractions, restaurants, the Capitol, downtown and reasonably price for the hotel, clean facilities and nice staff. Joseph was a nice staff... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you so much for being our guest, and for your feedback. We are happy that you were happy. Hope to see you back soon!