Aiden by Best Western @ Austin City Hotel

2200 S I H 35, Austin, Texas, 78704-4436, United States
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Aiden by Best Western @ Austin City Hotel

Welcome to boutique-coolness. Authentic. Unscripted. Engaging. Down-to-earth with a quick wit and ready smile, Aiden embodies the eclectic spirit of the 78704 neighborhood a welcoming host of local flair and new adventures close to Lady Bird Lake (S show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2200 S I H 35, Austin, Texas, 78704-4436, United States

Reviews of Aiden by Best Western @ Austin City Hotel

Traveller Overview:
4.5 Rating: 1545 reviews
Excellent 55%
Very Good 30%
Average 9%
Poor 2%
Terrible 2%
Rating

LaurenUrcuyo, wrote review 09/10/2020

You get what you pay for

We are a couple on a budget so when we went to visit Austin we were looking for a cheap room, but good location and good quality . best western is in a good location , not the best, but the other ones... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you so much for being our guest, and for your feedback. We all are looking forward to being permitted to offer our hot breakfast buffet, and housekeeping services without restrictions. But we are committed to the health and safety of our staff and guests. We appreciate your patience! We hope to see you back in the future.
Rating

392stevekl, wrote review 15/09/2020

The best hotel in Austin, Texas

The whole experience at The Aiden by Best Western just south of the river on IH 35 was wonderful from start to finish...even during this pandemic. Don't fail to have the hotel experience of a lifetime... more

Rating

millerbv14, wrote review 04/09/2020

Amazing Stay During Covid

The staff was friendly and very helpful. They followed all the guidelines during this pandemic and I HIGHLY recommend this hotel return! Great style, great comfort.. Definitely staying here on my nex... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you so much for being our guest, and for your enthusiastic recommendation. You have made our day, and we can't wait to see you again! We are always here for you!
Rating

MizFabulous, wrote review 03/09/2020

Nice staff, loud room

We reserved a king room for three nights but left after one night. Our reservation was rather last minute and we needed a hotel that allowed small pets. The staff was very nice and the room seemed cl... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you for staying with us, and for sharing your feedback. I am sorry you were not satisfied with our hotel. Although we are a non-smoking hotel, we cannot prohibit smokers from staying here. We are pleased, however, that they smoked outside instead of inside their room. Our staff is dedicated to keeping everything clean and maintained, and would encourage you to inform us while you are here if we have overlooked an area needing our attention.
Rating

LoveGalveston, wrote review 01/09/2020

Very Clean and Pet Friendly

After the mandatory hurricane evacuation was ordered in Galveston, I quickly began looking for pet friendly hotels and found the Aiden. The hotel is charming and VERY clean, with a cute pool in the m... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thanks so much for being our guest, and for sharing your feedback. We are happy that you were happy, and we appreciate your recommendation. We look forward to your return stay, and we are especially happy that you all in Galveston were not negatively impacted by the hurricane.