Aiden by Best Western @ Austin City Hotel

We are a couple on a budget so when we went to visit Austin we were looking for a cheap room, but good location and good quality . best western is in a good location , not the best, but the other ones closer to downtown were much more expensive. Their check in and check out are super easy processes. Free parking and breakfast ! The breakfast is available but very limited . You have to call if you need the cleaning service . A lot of the rooms lead outside instead of being inside the building , which wasn’t my favorite but it was doable . Overall I would recommend ! The value for what we paid for definitely matched up :) less

The whole experience at The Aiden by Best Western just south of the river on IH 35 was wonderful from start to finish...even during this pandemic. Don't fail to have the hotel experience of a lifetime...every time you visit there. less

The staff was friendly and very helpful. They followed all the guidelines during this pandemic and I HIGHLY recommend this hotel return! Great style, great comfort.. Definitely staying here on my next trip to Austin! less

We reserved a king room for three nights but left after one night. Our reservation was rather last minute and we needed a hotel that allowed small pets. The staff was very nice and the room seemed clean, but don’t reserve on the first floor facing the pool. The motels walls are not thick and noises from above us and outside kept us awake. This motel also had a lot of smokers and the outside area was not kept clean from cigarettes and animal waste. There was also a random broken room chair in the parking lot. They might have just been very busy and unable to clean the outside grounds. Again, the staff was very nice and I hope they can get the outside grounds maintained in the motel. less

After the mandatory hurricane evacuation was ordered in Galveston, I quickly began looking for pet friendly hotels and found the Aiden. The hotel is charming and VERY clean, with a cute pool in the middle courtyard of the building. The decor is modern and the whole space feels new. The front desk staff were incredibly nice and patient- especially as they were managing all of the evacuees. My boyfriend and I agreed that we would stay at this hotel again any time we were visiting Austin. less