Aiden by Best Western @ Austin City Hotel

2200 S I H 35, Austin, Texas, 78704-4436, United States
based on 1540 reviews Trip Advisor Logo
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Aiden by Best Western @ Austin City Hotel

Welcome to boutique-coolness. Authentic. Unscripted. Engaging. Down-to-earth with a quick wit and ready smile, Aiden embodies the eclectic spirit of the 78704 neighborhood a welcoming host of local flair and new adventures close to Lady Bird Lake (S show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Aiden by Best Western @ Austin City Hotel

Traveller Overview:
4.5 Rating: 1540 reviews
Excellent 55%
Very Good 30%
Average 9%
Poor 2%
Terrible 2%
Rating

Mona K, wrote review 11/08/2020

Weekend in Austin

Enjoyed the room, the beds were very comfortable. The pool was really nice & management was keeping control of the amount of people allowed there. Due to Covid we were not able to enjoy the restauran... more

Rating

dogopoly86, wrote review 05/08/2020

AMAZING

This hotel is truly making the most out of a very difficult global pandemic. The are friendly, fun, helpful, and energetic. They have even found a way to safely continue serving a delicious breakfast.... more

Rating

rcootie30, wrote review 25/07/2020

Great place to stay!

First time staying, will stay again. Great price, room was very clean and comfortable. Staff was very friendly. Restaurant experience was a great experience too. Appreciated the extra steps staff and... more

Owner Response
Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thanks so much for being our guest, and for sharing your feedback. We are happy that you were happy, and we remain committed to everyone's safety and comfort . Hope to see you back soon!
Rating

SarahCKelly2, wrote review 22/06/2020

Pleasant!

Very nice checking in, easy to get to. It was very comfortable for the time that I was there. Cassius was super friendly and I would absolutely love to come back if I am ever in the area again. Checki... more

Owner Response
Debbie S, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thanks so much for being our guest, and for sharing your feedback. We are always here for you: come back soon!
Rating

amw12405, wrote review 15/06/2020

Came in for the weekend

The rooms have a nice look, but rather small. Breakfast was horrible. Bathroom was hot and small and room door interfered with bathroom door. Double beds in room super small, maybe good for two small ... more

Owner Response
Debbie S, General Manager at Aiden by Best Western @ Austin City Hotel, responded to this review
Thank you for being our guest, and for your feedback. Please know we are happy to help our guests change to a more suitable room at the hotel when we have the availability to do so. So please always ask. We appreciate your patience as we strive to attend to our guests' concerns given the current pandemic restrictions. We are all looking forward to moving past social distancing, thus allowing full occupancy of our pool, and a return to our breakfast buffet.