Aberdeen Airport Dyce Hotel, Sure Hotel Collection by Best Western

Farburn Terrace, Dyce, Aberdeen, Aberdeenshire, AB21 7DW, Scotland
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Aberdeen Airport Dyce Hotel, Sure Hotel Collection by Best Western

Convenient for the airport and events venues.

Aberdeen Airport Dyce, Sure Hotel Collection by Best Western (formerly a Hallmark Hotel) provides the ideal stopover, whether you're jetting off abroad or in the area for business.
We're just a 10-minute walk from Dyce railway station and only show more

For enquiries or to make a reservation please call 03330 034211

For meetings and events enquiries please call 0844 387 62 40

The hotel is currently closed. Re-opening date will be advised as soon as possible
Bars, Free WIFI, Pets Allowed, Restaurants, No Lift
There is charged parking available onsite.
Pets accepted
Chargeable at £15.00 per pet
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
Farburn Terrace, Dyce, Aberdeen, Aberdeenshire, AB21 7DW, Scotland

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Restaurant & Grill
  • But N Ben Bar
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Restaurant & Grill

Tuck into feel-good comfort food in the relaxed surroundings of our restaurant. If you've had a busy day of business activities or sightseeing, it's the perfect place to wind down, so sit back, relax and enjoy being looked after by our friendly team.

Our main menu showcases local ingredients and features dishes such as fish and chips, grilled rump steak and chicken tikka makhani, with chocolate brownie or sticky toffee pudding to follow. If you're a contractor staying with us all week, you can broaden your tastes with our themed food evenings.

We serve a hearty buffet breakfast, with both continental and cooked items to choose from. We also offer vegetarian options and dishes cooked to order - such as omelettes, porridge, kippers and poached eggs. Our continental breakfast is served as room service throughout the night to accommodate guests who've just stepped off the plane and want something to eat.

Opening hours
Breakfast: 05:00 - 09:00
Lunch: 12:00 - 16:00
Dinner: 16:00 - 21:30
Weekend times may vary
Dining and bars

But N Ben Bar

Unwind in our Glen Bar and Lounge after a long flight or perch yourself in front of the TV screens to watch the big match. We show all the latest European and Premier League football matches on BT Sport, as well as news and business channels so you can keep up with the headlines.

Choose the perfect aperitif or nightcap from our extensive drinks list, which includes malt whiskies, craft beers, cocktails, bottled ciders, liqueurs and soft drinks.

Food is served in our lounge area throughout the day, from light bites to main meals. Don't miss our legendary burgers, flavoursome curries and bloomer sandwiches.

Opening hours
18:00-23:00
Weekend times may vary
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Weddings

With a wedding at Aberdeen Airport, Sure Hotel Collection by Best Western, you can be sure of brilliant facilities, delicious food and a dedicated team - not to mention an extremely convenient location. Being just 2 miles from the airport, you can be jetting off on honeymoon straight from your reception or following a luxurious stay in our newlyweds' suite.

Our two banqueting suites are licensed for civil ceremonies and can be styled to match your colour theme. The Glengarry Suite can accommodate up to 220 guests for an evening reception, while the smaller Bothy Suite can hold up to 70 guests.

Our expert wedding co-ordinators have a wealth of experience in organising couples' big days and can help you arrange everything, from flowers to photography.

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Registrar

Registry office:
Aberdeen Council
Broad street
03000 200 292

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Meetings & Events

With four flexible event spaces, detailed planning and first-class service, Aberdeen Airport, Sure Hotel Collection by Best Western has everything you need to host a successful meeting, conference or ...

For any enquiries please contact events on 0844 387 62 40

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With four flexible event spaces, detailed planning and first-class service, Aberdeen Airport, Sure Hotel Collection by Best Western has everything you need to host a successful meeting, conference or teambuilding event.

What's more, we're just 2 miles from Aberdeen International Airport, half a mile from Dyce railway station and 6 miles from the city centre. Those driving to the event have easy access from the A96 or A90, and 230 onsite parking spaces are available for delegates and guests.

We're also just over a mile from P&J Live, Aberdeen's state-of-the-art event complex that was opened in August 2019. We can accommodate all your guests attending a meeting or gala dinner at the venue.

At the hotel itself, our meeting rooms have various capacities, ranging from 12 delegates for a board meeting in the Glencoe Suite to 220 in the Glengarry Suite, which is suitable for major conferences and events. We can also host charity and fundraising nights with red carpet on arrival.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Bothy 80 30 25 0 60
GlenGarry 220 160 110 120 220
Glencoe 0 0 0 12 12
Glenmore 0 0 0 12 12
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Reviews of Aberdeen Airport Dyce Hotel, Sure Hotel Collection by Best Western

Traveller Overview:
3.5 Rating: 541 reviews
Excellent 29%
Very Good 27%
Average 17%
Poor 12%
Terrible 12%
Rating

Local1066, wrote review 10/03/2020

avoid

Terrible, avoid at all costs, needs upgrade, i.e. knocking down and rebuilding, cold rooms, radiator noise kept me awake, dirty, mouldy, noise terrible. possibly the worst hotel I have ever stayed in.... more

Owner Response
Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review
HI Local1066, Many thanks for your candid review. I am sorry to hear that you did not enjoy your stay and scored us as a 1/5 which is very concerning and is not the normal standards. Whilst unfortunately we are unable to knock the hotel down, over the last few months we have purchased new mattress, painted the exterior of the hotel, had the car park re surfaced, updated our 32" smart TVs along with installing a customer care package to improve our guests stay and comfort. Your comments regarding the room condition have been shared with the teams for immediate investigation and corrective action.
Rating

290poppyp, wrote review 05/03/2020

Perfect for work trips

My room was spotless, the food was really lovely and the portions were huge. Couldn't fault the place. Ample parking, staff are very helpful and happy. The location is perfect for the airport. Room pr... more

Owner Response
DannyT2027, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review
Hi 290poppyp Many thanks for your kind review. Its great to hear that you find us to be well located for the air port, Heliport and P&J arena. Its always fantastic to hear positive comments regarding the team and i look forward to sharing your comments with the housekeeping and kitchen teams We hope to see you again soon
Rating

H8212IYsarahl, wrote review 29/02/2020

Excellent service

Firstly I would like to thank Vikki for everything she did for us, she made it a very pleasant afternoon. Thank you. And also the kitchen staff for the lovely food. Sadly it would seem that they were... more

Owner Response
Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review
Hi H82121Ysarahl Many thanks for your kind review regarding the food quality. It is always fantastic to hear that the team delivered on being the home of great hospitality and whilst feeling let down on arrival you allowed us to offer you alternative option which was greatly appreciated. We hope to welcome you back again soon Danny
Rating

Jackie B, wrote review 29/02/2020

Filthy

We have stayed at this hotel on numerous occasions and never had problems but apparently the hotel has been taken over and the standards have dropped severely. The room was cold and the radiator is n... more

Owner Response
Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review
Hi Jackie B Many thanks for your review which is concerning to read and is certainly not the Hallmark standard that we will accept. I am sorry that the room left you feeling disappointed upon arrival that the room rate paid was not for the room type that you desired. Please be assured that cleanliness, guest satisfaction and safety are at the fore front of everything that we do. Your review has been discussed with the team to ensure that a repeat does not occur again. Should you be in the area again please contact me directly at the hotel to allow me to restore your confidence. Kind regards Danny
Rating

madelinek906, wrote review 29/02/2020

Afternoon tea.

I won afternoon tea for two in a raffle. So I booked it with the hallmark hotel in dyce. On the day me and my sister turned up, but viki who served us had no idea we were coming.due to a mix up with d... more

Owner Response
Danny Turner, General Manager at Aberdeen Airport, Sure Hotel Collection by Best Western, responded to this review
Hi Madelinek906, Many thanks for your kind review which is very much appreciated. We pride ourselves on delivering a warm Scottish welcome and hospitality and its always great to hear that the team have done this. Please allow me to echo my colleague Vikkis apologies for the mix up with the booking and for allowing us to offer you an alternative option We hope to welcome you back again soon Danny