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The BEST WESTERN Mangga Dua Hotel and Residence is a newly built four-star hotel, completed in June 2010. We are part of tallest building in the area, it has 33 stories surrounded by the biggest shopping complex in Southeast Asia, where travelers can find everything at reasonable price. We are the perfect choice for business and leisure. Enjoy your stay.

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Location

Jl. Mangga Dua Abad No. 111
Jakarta
10730
Indonesia
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates

Facilities

Location and Attractions

Getting there.

Sat nav users: type 10730

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Address
Jl. Mangga Dua Abad No. 111
Jakarta
10730
Indonesia


What's nearby?

Recreation

  • 65.00 kilometer(s) from Bogor, West Java

  • 160 kilometer(s) from Bandung, West Java

  • 8 kilometer(s) from Trisakti University

  • 7 kilometer(s) from Bunda Mulia University

  • 4 kilometer(s) from Gandhi International




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 228 traveller reviews
Rating: 5 27
Rating: 4 106
Rating: 3 58
Rating: 2 18
Rating: 1 19
Rating

Needs more improvement

11/09/2016 khalid a,

It was one night stay hotel . It should be rated 3 stars . Very basic facilities . Poor breakfast not made for middle eastern or European guests . Not even value for many . The area around the hotel n... more

Owner Response
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review
Dear Mr. Khalid, Warmest Greeting from BEST WESTERN Mangga Dua Hotel & Residence. We deeply apologize for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters to our attention and therefore giving us an opportunity to handle the situation better. After all As Our aim is to make the stay of our guests to be more comfortable and to have a lasting experience in our facilities and service and to ensure all staff are totally customer focused and handle all guest concerns and needs attentively. Thank you for the feedback and for your continuously support we always do our best in upgrading to serve our guest better and We hope this unpleasant experience will not deter you from patronizing us again. Sincerely, Gustaf Adolf General Manager BEST WESTERN Mangga Dua Hotel and Residence
Rating

Old but still best

01/09/2016 farhari83, Kuala Lumpur, Malaysia

Maybe the tallest building in Mangga Dua, 3 of us stayed on 27th floor with breathtaking view. We choose this hotel because the location just walking distance to Pasar Pagi, ITC and Mangga Dua Mall. ... more

Owner Response
GM-BWManggaDua, Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review
Dear Mr. Farhari, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. And We deeply apologize for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters to our attention and therefore giving us an opportunity to handle the situation better. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. We would love to host you again and we will ensure your stay are just as memorable the second time. I look forward to welcoming you back to our hotel. Sincerely, Gustaf Adolf General Manager BEST WESTERN Mangga Dua Hotel and Residence
Rating

Delicious Mongolian BBQ

28/08/2016 nurulnoe, Jakarta, Indonesia

I stayed here for a night with friends, just for relaxing mind after a busy weekdays. Mongolian Barbeque is recommended for delicious dinner experience. All you can eat with buffet style and cheap pri... more

Owner Response
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review
Dear Ms. Nurul, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. We would love to host you again and we will ensure your stay are just as memorable the second time. I look forward to welcoming you back to our hotel. Sincerely, Gustaf Adolf General Manager BEST WESTERN Mangga Dua Hotel and Residence
Rating

Pleasant stay but food was mediocre

27/06/2016 theresia007, Singapore, Singapore

We had a discount to stay in this hotel & we made a call to ask (& they promised to see to the arrangement) for a connecting room before we arrived on that day. But to our disappointment, the front de... more

Owner Response
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review
Dear Ms. Theresia, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Gustaf Adolf General Manager BEST WESTERN Mangga Dua Hotel and Residence
Rating

Gross

01/06/2016 Brian K, Virginia Beach, Virginia

So, only spent a small portion of one night here. That was enough for me. The room had a smell that never went away. The bathroom ... I didn't even use the shower -- because it scared me. Soapscum... more

Owner Response
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review
Dear Mr. Brian, Warmest Greeting from BEST WESTERN Mangga Dua Hotel & Residence. We deeply apologize for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters to our attention and therefore giving us an opportunity to handle the situation better. After all As Our aim is to make the stay of our guests to be more comfortable and to have a lasting experience in our facilities and service and to ensure all staff are totally customer focused and handle all guest concerns and needs attentively. Thank you for the feedback and for your continuously support we always do our best in upgrading to serve our guest better and We hope this unpleasant experience will not deter you from patronizing us again. Sincerely, Gustaf Adolf General Manager BEST WESTERN Mangga Dua Hotel and Residence