Good and Bad
02/07/2016 redbirdlcnm, Las Cruces, New Mexico
Good things about the Best Western Kryb Ly: Friendly staff, comortable and clean beds, nice breakfast with good variety of items, great windows that would open wide to fresh air and lovely, well kept ... more
Good things about the Best Western Kryb Ly: Friendly staff, comortable and clean beds, nice breakfast with good variety of items, great windows that would open wide to fresh air and lovely, well kept vegetation outside, indoor pool, decent wifi speed.
Bad things about the Best Western Kryb Ly: Worn room carpet in desparate need of being replaced, water temperatures in the shower that would go from comfortable to scalding hot every 10 to 15 seconds (big danger for little kids), a grungy smell that greats you when you first walk into the room (it either goes away or you get used to it, not sure). Restaurant that was very hit and miss on food (steaks good, bacon and french fries way over cooked) and overly pricey for basic things ($5 USD for a small bottled Coke was excessive).
Reading through a couple years worth of reviews here I am not sure the hotel does anything to correct these issues as the issues we had are issues that people have had for years. At one time this hotel was probably quite nice but now it seems to be on a steady decline. Hopefully somebody reverses course for this property. less
Sybille M, Guest Relations Manager at BEST WESTERN Kryb I Ly, responded to this review
Thank you for given feedback regardin your stay at our hotel.
We are happy to read that your stay overall has been good.
We are using your review to improve the personal as well as the hotel.
Both your review and all other reviews that we recieve.
We would like to welcoming you back.
BEST WESTERN Kryb i Ly