Good hotel but avoid rooms overlooking the road. You won't sleep!
17/08/2016 Colin G, Banbury
I expect a Great Western to have everything and be almost perfect. However, on our first night we had a room that was above the road in the annex. It was so noisy with road traffic it was difficult ... more
I expect a Great Western to have everything and be almost perfect. However, on our first night we had a room that was above the road in the annex. It was so noisy with road traffic it was difficult to sleep. The room was not air conditioned so you either had to wear ear protectors or get hot! The hotel did change our room the next day and it was heaven.
Cocktails! Don't ask for a Pina Colada or a Margarita, it's not on the cocktail card. Considering these two cocktails are about the most popular I am really surprised. If you then have a gin and tonic it is served in a glass that is very unattractive and looks like it came from an institution.
I would ask why the pepper at the table is in the salt pot and vice versa? It's not nice to dump a load of pepper on your food expecting it to salt!
Staff were very pleasant and nice to know.
The food was very nice in the evening and breakfasts very generous. Overall a pleasant stay when we did not have a 'truck' trundle lying through our room! Dogs welcome. less
thobus, Geschäftsführer at BEST WESTERN Hotel Schlossmuehle, responded to this review
Hey Colin and thanks for your reply. Unfortunatly it seems, that you mixed up the Hotel. The GRAT WESTERN is a differnt house ;-).
Again thank you very much for thanking to our outstanding Service, the grat Food and high accomodation quality.
In our Hotel is no air condition provided because it is by law an protection of historic monuments - and not communicated that we have one. Salt and pepper is in a correct place and - it is written on it - also you could try it before using, for the Cocktails you were missing ... just ask for it ... our guest are allway happy to get thinks, wich are not that usual in that category of Hotel.
Overall we were wondering how you treat yourself an please dont do that - life is to short to be on the wrong side of enyoing it.
We looking Forward to your next visit.