Looks good but will not last - low quality improvements
14/09/2016 Nick P, Redwood City, United States
This hotel appears to be undergoing the final stages of a renovation that has resulted in a super chic diamond. Not your average Best Western interior design. This hotel has tons of potential but they... more
This hotel appears to be undergoing the final stages of a renovation that has resulted in a super chic diamond. Not your average Best Western interior design. This hotel has tons of potential but they aren't there just yet.
Our room, 413, the smallest on our floor, was a good size and much larger than what I would expect in Paris. Nice shower and separate water closet. The tv system was great and we were able to stream our Amazon Prime movies wirelessly to the display. Free wifi was adequate but slow at times. USB ports did not have power or weren't intended to be used for charing phones. The light switches are plentiful, controlling all different sorts of lights (only mildly obnoxious when you get up in the dark hours and accidentally turn on every light in the room with one switch/button).
At some point, I would expect that the annoying fumes and dust resulting from the renovation which we were told was not a renovation will no longer be an issue. But once the renovation is complete, I would be concerned that the improvements will age very quickly with normal wear and tear. Most of the materials used, such as furniture and fabrics, look nice but are not the industrial level quality necessary for a hotel environment.
The location is not ideal for those looking for an ample supply of quaint local cafes, quiet tree lined streets, or easy access to the Seine. On the other hand, Gare Saint Lazare has its benefits with transit access. There's a M&S Foods right next door and a Monop in Gare Saint Lazare. less
Jean-Louis D, Directeur général at BEST WESTERN Premier Opera Diamond, responded to this review
Dear Nick P,
We would like to thank you for sharing your review regarding your recent stay.
Thank you very much for sharing your feelings regarding your refurbishment, this help us every day to improve our service.
We are pleased to see that you have enjoyed your room during your stay.
You have stayed in a Deluxe room who is 20 meters square.
Our rooms are equipped with screen mirroring and airplay to provide you the service between your phone and TV.
This room is equipped with home automation,that allow you to manage the light as your convenience.
We hope to have the chance to welcome you back when the renovation will finish.
We stay at your entire disposal for any requests.