We just spent 3 nights at this hotel. Pros: The hotel is clean and very attractive, the room was nice and the bed very comfortable. It is located in the heart of the city, close to many restaurants, shops, and key sites. Our top-floor room had a nice view of rooftops and the towers of the cathedral. For the most part, the front desk staff were very friendly and helpful.
Cons: Our biggest problem was their baffling parking procedure. We were asked when we checked in if we would like to park our car in their reserved parking garage, for an additional nightly fee. We agreed that we would like it for all 3 nights. However, when we arrived at the hotel on the 2nd night, the parking was full and they could not accommodate us. We had to find street parking which was very hard to find on this holiday weekend, and very far from the hotel. The same thing happened on the 3rd night. They know how many spaces they have, so why let us reserve a space and then give it to someone else?!? Then when we checked out, they tried to charge us for all 3 nights!
Other Cons: In order to accommodate the slanting roof, the shower was built with a slanting wall. This meant that when you stood in the shower, your shoulders banged both the cold wall and the glass partition. Very uncomfortable! They should have redesigned the bathroom with a stall shower instead of a tub, and maybe switched places with the sink.
Although there was plenty of space under the TV for a chest of drawers, it was empty and left us no room to place our clothes. The closet had sufficient hanging space, but the high shelf above was half filled by the safe.
There was a large glass door leading to the balcony, but all the adjoining rooms had the same access, so we couldn't leave the door/window open when we were away, and we weren't very comfortable leaving it open while we slept. This made the room extremely hot and stuffy, with no air conditioner. They did provide a small fan, which helped somewhat.
Overall, we had a pretty good stay. Although it was hot, I would recommend requesting a top-floor room.
Also, sometimes they offer special room rates on various hotel-booking websites, so be sure to check. less