Good hotel, but too many annoyances
25/07/2016 Peter G, Oakland, California
Hotel Kregenn is well located, within easy walking distances to many restaurants and sights. The hotel is modern, with attractive public spaces. Our "deluxe" room was generous in size, attractively ... more
Hotel Kregenn is well located, within easy walking distances to many restaurants and sights. The hotel is modern, with attractive public spaces. Our "deluxe" room was generous in size, attractively furnished, and in good repair. There was an in-room safe, but no refrigerator. The breakfast buffet (13€ per person) seemed a bit pricy for a continental breakfast, but choices included three cereals, a selection of pastries and breads, yogurts, and some fresh fruits. Parking is an extra 7€/day. The reception staff were friendly and helpful. Be aware: we booked our room at a prepaid, nonrefundable "early web special" rate, but significantly lower "last minute" rates were available before our arrival.
However, the hotel has too many annoyances to rank above average. The advertised free wi-fi was repeatedly problematic, frequently loosing connectivity and requiring repeated sluggish logons. On many occasions, wi-fi was unavailable in the room (and sometimes in the lobby as well). The bed creaked and sagged noticeably toward the center. Housekeeping did not empty the trash, and did not restock the cups for coffe/tea. The in-room coffee options were limited to two servings of decaffeinated coffee. Using the shower predictably flooded the bathroom floor.
Overall: an adequate but not great hotel. less