great landscape around hotel, excellent breakfast, average service
22/09/2016 Sharareh_gh89, Tehran, Iran
I had experienced a four days stay in Vega. I like the landscape and enclosure around the Hotel. It is a good place for walking. The hotel is located close to metro station and you can reach Red Squar... more
I had experienced a four days stay in Vega. I like the landscape and enclosure around the Hotel. It is a good place for walking. The hotel is located close to metro station and you can reach Red Square easily by 5 stations. The variety of breakfast was amazing. all tastes has been considered.
The room was ok. We had reserved a triple room but when we arrived there, it was only two bed in the room. Even when we asked to complete room items (like towel, bedroom slippers, etc.), they did not pay attention and did not provide them. The other problem was that when I asked for room service, Although I have removed bed sheets, they did not changed them. less
GuestRelationsVEGA, Менеджер по обслуживанию клиентов at BEST WESTERN PLUS Vega Hotel & Convention Center, responded to this review
It has been our pleasure serving you. It’s wonderful to hear about your last visit, we always listen to what our guests have to say as it helps us make changes. Thank you for reviewing us so highly. We strive to leave every single guest with the best impression, and even better hospitality.
You are absolutely right about our location, we are not in the very center but it takes just 10-15 minutes to get to the center from us. Our metro station is currently 5 stops away from the “Red Square”, also our metro line contains most of the city’s main shopping and expo centers saving you much time, while discovering such a unique and big city like Moscow.
All of us are by your side 24/7 providing an individual approach and making your stay as comfortable as possible, we are here to meet and exceed your desires. How happy we are that you left our hotel with only pleasant memories to keep from your stay!
Our whole team looks forward to welcoming you back soon!
Guest relations Manager