10/08/2016 WispyFairyWings, East Midlands, United Kingdom
Our room was a yucky brown colour, the bedding was brown, the sheets were a weird yellow, the lights were dim, the bathroom looked grubby, but then again it was brown and small. The TV was ancient and... more
Our room was a yucky brown colour, the bedding was brown, the sheets were a weird yellow, the lights were dim, the bathroom looked grubby, but then again it was brown and small. The TV was ancient and the traffic was horrendously noisy. Ok - so we were at the front of the hotel, we expect some noise, but they could have put in double glazing and tried to lessen the noise. And why would you provide a table and only ONE chair when it is a double room. It's not like we are going to take turns using the chair, is it? The only really nice thing about this hotel is that because we visited with a coach company at dinner we had some musicians play some traditional Hungarian tunes and it was awesome, really made my night/stay! less
Anna_Molnar, Director of Sales at BEST WESTERN PLUS Hotel Ambra, responded to this review
Thank you for sharing your feedback with us.
In January 2016 the hotel was completely refurbished, so we have 4 different designed rooms and we have 2 chairs in every room.
The reconstruction of the whole street has just ended now, so we have a beautiful street also.
It is always our intention to ensure that all guests have a pleasant stay with us and I do apologise that we were unable to meet your expectations.
I do very much look forward to welcoming you back soon.
Director of sales