Should've stayed elsewhere...
I'm kicking myself for booking accommodation here. Room was very dusty - my chest and sinus were congested each morning. Air conditioning unit and carpets dusty. Grubby room - stained lamp and marked ... more
I'm kicking myself for booking accommodation here. Room was very dusty - my chest and sinus were congested each morning. Air conditioning unit and carpets dusty. Grubby room - stained lamp and marked walls. 1 Wall socket was broken (see photos).
Room is very small. Walls very thin - could hear thumping around from neighbouring rooms - probably from people trying to open their luggage and bumping the walls!
No English instructions on how to work air conditioning. Not all staff speak English - those that do aren't very proficient in it. Pillows aren't comfortable and mattress quite hard. Limited TV choices in English.
Has free wireless internet, but this dropped out a few times. No microwave.
On the positive side, the location is quite good and they do loan out phone chargers if you need one.
Stay else where. less
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review
Dear Sir / Madam
First of all regarding your stay in whenever this, the hotel staff, from the bottom of my heart, I would like to thank.
The Nevertheless, this time, it is not come true where I am feeling you enough customer satisfaction, we would be rather a result of incurring your displeasure. Indeed, did I am sorry.
Your words that I look forward this time, hereafter, we are will be the whip to Everyone of mind, staff, the future, with the aim of inn that can offer a large pleased by our customers, every day.
In this way the say it, but is exceedingly regret, it is now placed in the customer, someday also to the hotel, again, not sure towards you for your feet. Surely in that occasion, so that can problem your improvement, inn of persons to Everyone that day, I will overlap the desperate efforts.
The irreverent of this time is at the end, and apologize. And this time is, thank you very much.