Poor All inclusive program
31/08/2016 Frustrated_Brummie, West Midlands
We (party of 3 - inc a child of 12 years old ) stayed here for one week 22/08/16 - 29/08/16 on a all inclusive package booked through Thomas Cook. On arrival we had to pay €50 refundable deposit on d... more
We (party of 3 - inc a child of 12 years old ) stayed here for one week 22/08/16 - 29/08/16 on a all inclusive package booked through Thomas Cook. On arrival we had to pay €50 refundable deposit on departure and €20 for the use of the safe in the room. Beach towels were issued free of charge. The room was ready when we arrived 1pm -
The room was very very compact it had 2 single beds with a pop up bed placed in between the singles, we had to move the room around so we could actually move in there! Bathroom didn't have a bath only a shower (shower really isn't ideal if you are of a larger build very small cubical). Tea and coffee making facilities and free toiletries along with a chargeable mini bar. Air con / hair dryer also in room, only 2 English speaking channels on tv. Bath towels were changed twice a day.
The food is absolutely disgusting in this hotel, poor salad bar and pudding stations not much choice! Everything seemed to be soaked in oil, cold food. The chef of whom had long hair was cooking from fresh had no hair net on nor hat, replenishing the food took for ever and you had to keep asking if they had any more. There was never any tables ready for you to sit and have a meal you had to keep asking for someone to lay a table for you.
The drinks package ends at 11pm so after that you have to pay, the quality of the soft drink were poor we just bought our own drinks from a local supermarket 5 mins walk away. No cava nor prosecco on package (€3.50 per small glass).
There was no animation team during the day nor night - no kids club etc! Evening entertainment there wasn't really any.
Snack bar was a joke - dried up cake, sandwiches wrapped in cling film which sat there all day. No hot food snack wise.
Hotel is situated right on the beach chargeable sun beds on beach €6 2 beds and 1 umbrella.
Hotel can get very noisy at times, would say this hotel is more ideal for couples and families with babies. The English are the minority staying here.
Reception staff are lovely and pleasant- all other staff we found were very rude.
Overall very clean well located hotel with poor all inclusive package! less