Comfortable—with some perks
21/09/2016 MaraJade-3, Cowtown, Canada
The service was very friendly and efficient. The room was a good size and clean. The bed was comfortable, although I wish there were some flatter pillows; to be fair, I didn’t ask the front desk if an... more
The service was very friendly and efficient. The room was a good size and clean. The bed was comfortable, although I wish there were some flatter pillows; to be fair, I didn’t ask the front desk if any were available. I was able to sign onto the wi-fi without any problems, but my devices defaulted to Shaw Open, so that was what I used.
There were several nice extra touches:
• a separate sitting area as well as a generous work desk
• a microwave along with the mini-fridge and coffee/tea maker
• a full size, lightweight, hairdryer
• numerous outlets: four in the bathroom and several throughout the room
• the TV could swivel so that it was visible from the bed and the couch
• a foam roller and mat in the gym
• a complimentary full-day coffee/tea service in the lobby
The bathroom sink obviously wasn’t designed with short people in mind: it was positioned further back of the counter; a stool would have been handy. The lighting in the bathroom wasn’t the greatest either—it cast shadows and wasn’t the best for make-up application.
On the other hand, the safe was low in the closet, not shoved somewhere up on a high shelf as I’ve often encountered.
I was surprised that there wasn’t room service available. Also, the free breakfast only goes to 10 so, being a night owl, I wasn’t able to take advantage. There are several restaurants on the same lot, including a Tim Hortons, and a health food market. They also had a little store for drinks, snacks, ice cream and small items that might be needed during the trip. Convenient if you were in a hurry and couldn’t stop at a supermarket or other shop.
I like the idea of an adults-only swim time, being able to take a relaxing swim, or sit in the hot-tub, before bed without energetic kids around. less
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review
many thanks for taking the time to write this review which is very much appreciated. To your question- yes, we do have pillows at the Front Desk as we do know some people do have special requests and that is what we are here for. I do hope that you had the opportunity to experience our beautiful area and we would like to greet you again in the future