08/09/2016 Paulette S, Kamloops, British Columbia
Another one night stop over on our way to a Saskatoon party! The front desk employee greeted us after about three steps into the hotel. The lobby was clean,warm and very comfy. He took the time to exp... more
Another one night stop over on our way to a Saskatoon party! The front desk employee greeted us after about three steps into the hotel. The lobby was clean,warm and very comfy. He took the time to explain all amenities, breakfast, where best to park and even had time to ensure our dog was welcomed!
The room was very clean, no unwanted aromas! Bathroom met expectations with good amenities as well. After we had a chance to look the room over, set down the luggage and get the dog comfy, the phone rang asking if the room was acceptable! That was a pleasant surprise. Breakfast was hot, eggs, bacon, hash browns , cereal or waffles along with great coffee (and I'm fussy!), plus muffins. Started at 6:00 a.m. so it worked perfect for us.
Checkout was superfast! I actually forgot a bag of okanagan fruit in the fridge and called the hotel as soon as I discovered this. I asked them to eat the fruit but I needed the bag back. When I went to pick it up, the employee at the desk knew what I was talking about right away!
The fee for our dog was cheaper than other places we stayed... $10......perfect! less
Farah D, Manager at BEST WESTERN Airdrie, responded to this review
The fruit was a great treat for our staff and we thank you so much. It was such a pleasure having you and your fur baby stay with us. We acknowledge that your pets are your family so we take the time to welcome them as well. TJ is one of many staff in our hotel that love what they do so it makes our guests feel like they are coming home, I am so glad that you enjoyed the coffee which is the juice of the gods!!! we are very picky to what we serve and the Colombian is definitely the way to go. We look forward to your next visit and please call us so that we can arrange for you and your fur baby.