Impressive hotel in Yakima
11/09/2016 Andrea M, Lakewood, Washington
When checking into our room, we were greeted very warmly by the front desk staff. They were kind and caring and asked how we were doing after our long car ride. I could tell that it was more than j... more
When checking into our room, we were greeted very warmly by the front desk staff. They were kind and caring and asked how we were doing after our long car ride. I could tell that it was more than just the cursory "hi, how are you", that sometimes happens. The young lady was smiling and seemed genuinely caring about us. I had asked during our reservation process to have two rooms in close proximity and on the main floor, since I was traveling with my elderly mother. She verified that we still needed what was asked for on the reservation or if there were any needed changes. The breakfast the next morning was filling and delicious. I appreciated the great variety of cereals, oatmeal, eggs, and fruit. The rooms were well appointed and comfortable although the bathroom was on the small side. less
BWPlusAhtanumInn, Director of Marketing & Sales at BEST WESTERN PLUS Ahtanum Inn, responded to this review
Dear Andrea M,
Thank you for your very kind comments! We are delighted to hear that you enjoyed your stay with us so much, and we certainly appreciate your kind words about our hotel staff. Please know that we are very grateful & truly appreciate your kind words.
We are also pleased to know that you and your mother felt warmly welcomed to our hotel, and that our accommodations met your needs. Once again, thank you for letting us know.
Finally, we are delighted to hear that you also enjoyed our breakfast! We have spent a lot of time working on our breakfast area & the foods that we offer, and are glad that you enjoyed our breakfast so much. Once again, thank you for your kindness & for being our valued guests! With our kindest regards & respect, DH-Hotel Marketing Department