Best Best Western room we have had recently
24/09/2016 CocoaBerkshire, Berkshire
From the outside this BW does not look promising. However, our room is very spacious with a very nice, recently refurbished, bathroom. The bed is very large and comfortable. The laundry room is on the... more
From the outside this BW does not look promising. However, our room is very spacious with a very nice, recently refurbished, bathroom. The bed is very large and comfortable. The laundry room is on the 3rd floor and I did 2 washes without any problem at all.
Not the best breakfast we have had but there are 3 waffle machines! Why not treat yourself and go to the Guenther House for your breakfast. Lovely old house and not too far with plenty of parking. Go early as it gets busy.
There is an indoor pool that we didn't use.
If you want to catch the bus into the city, the bus stop is within easy walking distance. You get the VIVA 11and a day pass is really cheap. The bus stops right by the Alamo. I would not recommend arriving back in the dark as there is little street lighting between the bus stop and the hotel.
Internet very, very good. Staff very helpful.
If the management of the hotel read this, can I please ask why guests are not given the opportunity to say they DO NOT want towels and bedding changed each day? less
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review
We do appreciate your feedback. I am glad to know you had an enjoyable stay with us. It is nice to hear you were able to take use of the VIA pass. As for the housekeeping we do have the peace and quite tags card that can be placed on the door. I apologize if yours didn't have one. We have addressed the issue to housekeeping. Thank you for staying with us.