I see a theme
21/09/2016 David B, Philip, South Dakota
So, stayed here again with less than stellar results. Arrived on a Saturday afternoon and found my room to be clean and no apparent issues. Woke up Sunday morning to shower and found that challengin... more
So, stayed here again with less than stellar results. Arrived on a Saturday afternoon and found my room to be clean and no apparent issues. Woke up Sunday morning to shower and found that challenging as there was very little water pressure at the shower head, anyway got through it and told the staff at the front desk. When I went to shower Sunday evening I found I had more water pressure ( at least this time it would come out of the shower head) but still very low. I had excellent water pressure with just the tub running though, oh well I made do. On Monday sometime my A/C in my room just gave up. Tuesday morning I told the front desk and they said they would have it checked, don't know if that happened or not because it was just as hot or hotter in my room when I returned at the end of the day. But on the positive my room was just about as far from the pool as you could get so it was nice and quiet. Also I understand this property is undergoing improvements so I hope HVAC is a priority not just aesthetics. less
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
Thank you so much for the comments, and I am really sorry for the frustration. We'll figure out what room you were in and change out that shower head and look at the hvac as well. And to your point, YES, happily when the major improvements are made heating and cooling, plumbing challenges will be addressed as well.
I do hope we see you again.